Customer Support

Role Description

This is a full-time remote role for a Customer Support professional. The role involves resolving customer inquiries, ensuring customer satisfaction, and providing technical guidance when necessary. Daily tasks include responding to customer queries via email, chat, and phone, identifying and troubleshooting technical issues, maintaining records of interactions, and collaborating with other teams to enhance the user experience.

Qualifications

• Strong Customer Support experience and skills in ensuring Customer Satisfaction
• Excellent Interpersonal Skills for effective communication and relationship-building
• Technical Support experience with the ability to troubleshoot and resolve issues
• Analytical Skills for problem-solving and improving customer experience
• Ability to work independently in a remote setting and manage multiple tasks efficiently
• Proficiency in customer support tools and systems is a plus
• Bachelor’s degree in a relevant field or equivalent professional experience

Any query connect What's-App: 9079161790