Customer Support Specialist (Night Shift)

As an experienced Customer Support Specialist at our company, your role will involve resolving customer inquiries and issues in a timely and professional manner. You will collaborate with internal teams to escalate and resolve complex problems, ensuring a high level of customer satisfaction through effective communication. It will also be your responsibility to document all customer interactions and solutions accurately. Key Responsibilities: - Resolve customer inquiries and issues in a timely and professional manner. - Collaborate with internal teams to escalate and resolve complex problems. - Maintain a high level of customer satisfaction through effective communication. - Document all customer interactions and solutions accurately. Qualifications: - 2+ years of experience in a customer support role. - Excellent verbal and written communication skills. - Proficient in using Canva and familiar with social media marketing. - Strong problem-solving and multitasking skills. - Ability to work independently and manage time effectively. If you are a motivated individual with a passion for customer service and are comfortable working night shifts, we encourage you to apply for this full-time position. The work location is in person, and proficiency in English is required. To apply, please send your resume to vjindal@uniworldtechnologies.com.,