Customer Support Specialist

As a Retail Sales Associate at Chocovic, a premium gifting brand, you will be responsible for providing exceptional customer service, driving sales, and maintaining a luxurious in-store experience. Your role will involve assisting customers in finding the perfect gifts, educating them about the products, and ensuring that the store environment upholds the high-quality standards of our brand. Key Responsibilities: - Greet customers in a friendly and welcoming manner. - Assist customers in selecting gifts, offering personalized recommendations based on their needs. - Maintain a comprehensive knowledge of the product offerings, including key features, benefits, and current trends. - Drive sales to meet individual and team targets. - Provide exceptional customer service to ensure satisfaction and build customer loyalty. - Process transactions accurately and efficiently using the point-of-sale (POS) system. - Maintain the store's appearance by keeping it clean, organized, and well-stocked. - Handle returns and exchanges following company policies. - Assist in inventory management, restocking, and creating product displays. - Collaborate with team members to achieve sales goals and provide an outstanding shopping experience. Qualifications Required: - Previous experience in retail sales or customer service is preferred. - Strong communication and interpersonal skills. - Ability to work in a fast-paced environment and meet sales targets. - Knowledge of POS systems and basic math skills. - High school diploma or equivalent. For any additional details about the company or the job, please refer to the contact information provided below: Call Directly: 7717300328 / 9878128300 Job Type: Full-time Work Location: In person,