Customer Support Representative-WFH

As a Customer Support Executive at our company, you will be responsible for providing outstanding support to our customers. You should be a motivated problem solver with a passion for delivering exceptional customer service. Key Responsibilities: - Respond to customer inquiries and resolve issues promptly via phone, email, or chat - Maintain a positive, empathetic, and professional attitude toward customers at all times - Identify and assess customers" needs, and provide appropriate solutions or alternatives - Keep accurate records of customer interactions, transactions, comments, and complaints Qualifications Required: - Proven customer support experience or experience as a client service representative - Strong phone contact handling skills and active listening - Excellent communication and presentation skills - Ability to multi-task, prioritize, and manage time effectively,