Home
Jobs

Customer Support Representative

1 - 2 years

2 - 3 Lacs

Posted:15 hours ago| Platform: SimplyHired logo

Apply

Work Mode

On-site

Job Type

Full Time

Job Description

Welcome to Open Mind Services Limited! The ideal candidate should be highly soft spoken and ready to work in Customer Relationship Officer and make the good relationship with customer. Roles and Responsibilities: Handling inbound calls, outbound calls, emails, and chats The candidate should be good in handling the sales query and convert into success. Strong knowledge of medical equipment. Deepening relationships with the existing customer base of the company. Should be able to provide customers with detailed information on products, services & offers. Ability to handle all customer queries and complaints and resolved with in TAT. Ability to up-sell a company product to the customers. Responsible to work upon undelivered cases and escalate wherever necessary. Handling escalation cases and resolving customer queries by coordinating with product and operations team. Ability to build rapport in diverse workforce in a multicultural setting. Qualifications/Other Requirements 1. Any Graduate 3. 1-2 years’ experience in Tele-Calling or Voice Process 4. Healthcare candidates will be preferred. 5. Experience in health Industry 6. Females prefer Workdays per week: 6 days (Rotational Week off) Timing – 08:00am to 8:00pm (9 hours Shift) Contact – Yashika – 97170 08655/9205844144 Company Name: Open Mind Services Limited B3- 825, 8 th Floor Spaze I Tech Park, Sohna Road Gurgaon Job Types: Full-time, Permanent Pay: ₹20,000.00 - ₹25,000.00 per month Benefits: Flexible schedule Health insurance Paid sick time Schedule: Day shift Rotational shift Work Location: In person Application Deadline: 30/06/2025 Expected Start Date: 01/07/2025

Mock Interview

Practice Video Interview with JobPe AI

Start Bachelor'S Degree Interview Now
cta

Start Your Job Search Today

Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.

Job Application AI Bot

Job Application AI Bot

Apply to 20+ Portals in one click

Download Now

Download the Mobile App

Instantly access job listings, apply easily, and track applications.

coding practice

Enhance Your Skills

Practice coding challenges to boost your skills

Start Practicing Now

RecommendedJobs for You