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Hitech Digital Solutions
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Customer Support Representative

Customer Support Representative

Hitech Digital Solutions

0 - 3 years

|

0 Lacs

Posted:4 hours ago| Platform:

Apply

Skills Required

communication skills international clients order processing data management and analysis ms office

Work Mode

Work from Office

Job Type

Full Time

Job Description

Role & responsibilities:

Accurately enter and verify real estate deed information into digital databases.
Update existing records, maintain data integrity, and ensure confidentiality.
Conduct internet-based research to validate and supplement data.
Generate regular and ad-hoc reports based on client requirements.
Collaborate with clients, external POCs, or vendors to resolve queries.
Participate in training sessions with client representatives for process updates.
Deliver consistent results while meeting deadlines and exceeding quality targets.
Willingness to work extended hours when required.

Preferred candidate profile:

Minimum 1 year of experience in a relevant industry (BPO/BPM preferred).
Graduate in BCA, BSc, BCom, or Diploma in Computer Science.
Proficiency in MS Office (Excel, Word, Outlook) Intermediate level.
Typing speed of at least 30 words per minute.
Strong internet research and analytical skills.
Intermediate English communication (reading, writing, and speaking).
Good problem-solving ability and keen attention to detail.
Team player with quick learning ability and high accountability.

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