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Job Type

Contractual

Job Description

About LTIMindtree

LTIMindtree is a global technology consulting and digital solutions company that enables enterprises to reimagine business models and accelerate innovation through digital technologies. Powered by more than 84,000 entrepreneurial professionals across more than 30 countries, LTIMindtree caters to over 700 clients. We are a Larsen & Toubro Group company with the combined strength of erstwhile Larsen and Toubro Infotech and Mindtree. Our extensive domain and technology expertise helps drive superior competitive differentiation, customer experiences, and business outcomes

: LTIMINDTREE

: C2H

Customer Support


1 + years

Hyderabad


People Prime World Wide

0 to 15 days


Rotational Shift


Role Overview:

Customer Support Specialist

Key Responsibilities:

  • Handle customer interactions through

    chat, phone, and offline channels

    .
  • Deliver high-quality support in an

    international customer service environment

    .
  • Build strong, dynamic

    knowledge of company products and services

    .
  • Investigate customer complaints, identify root causes, and follow

    SOPs

    to provide the best solutions.
  • Maintain a high level of

    customer satisfaction

    and ensure optimal service delivery.
  • Work effectively in

    24x7 rotational shifts

    with minimal supervision.
  • Stay composed during challenging situations while demonstrating a

    problem-solving mindset

    .

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