0 - 1 years
1 - 2 Lacs
Posted:1 month ago|
Platform:
Work from Office
Full Time
*Job Title:* Voice Process Executive
*Company:* ICCS (for Netmeds)
*Location:* Royapettah, Express Avenue Mall, 7th Gate, 7th Floor
*Job Description:*
We are seeking a highly motivated and experienced Voice Process Executive to join our team at ICCS for Netmeds. As a Voice Process Executive, you will be responsible for handling customer interactions via phone, providing excellent customer service, and resolving customer queries in a timely and professional manner.
*Key Responsibilities:*
- Handle inbound and outbound customer calls
- Provide customer support and resolve customer queries
- Offer product information and solutions to customers
- Meet sales targets and Key Performance Indicators (KPIs)
- Maintain high-quality customer interactions
- Collaborate with internal teams to resolve customer issues
*Eligibility Criteria:*
- Any degree (freshers welcome, but experience is a plus)
- Proficiency in English and Hindi
- Experience: 0-6 months (freshers can apply, but candidates with experience will have an added advantage)
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment and meet targets
*What We Offer:*
- Take-home salary: 18,000
- Opportunity to work with a leading e-pharmacy platform
- Career growth and development opportunities
- Collaborative and dynamic work environment
If you have any quaries please contact this number - 8220320814
Regards,
Yogeswari sankar
Insight Customer Call Solutions Ltd
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