We're Hiring in leadership role for BPO - ICCS Ltd.

Company Description Insight Customer Call Solutions Ltd. (ICCS) is a leading provider of BPM and BPO services in India, specializing in creating business value for clients through operational excellence and deep domain knowledge. We take a partnership approach with our clients to provide consistent and unparalleled client assistance, delivering data-driven insights for optimized customer interactions. Role Description This is a full-time on-site role for a We're Hiring BPO position at ICCS Ltd. located in Noida. The role involves handling customer calls, resolving inquiries, and providing excellent client service to maintain positive relationships with customers. Qualifications Strong communication and interpersonal skills Ability to handle customer inquiries effectively Experience in BPO or customer service roles Proficiency in call handling software Attention to detail and problem-solving skills Ability to work in a fast-paced environment Fluency in multiple languages is a plus Show more Show less