Greetings from Personal Network!
Top MNC Hiring International Voice Process (US Shift)
Location :
Launch your career with a leading global brand!
Key Responsibilities:
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Handle inbound and outbound calls to/from international customers (US market)
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Resolve customer queries and provide accurate product or service information
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Maintain high levels of professionalism and empathy on every call
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Document call details accurately in the system
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Meet targets for call quality, customer satisfaction, and resolution time
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Collaborate with internal teams to ensure customer issues are addressed promptly
Job Requirements:
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Experience: 1 to 10 years in International Voice / BPO / Customer Service
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Excellent spoken English and strong communication skills (mandatory)
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Ability to work in night shifts (US timing)
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Strong interpersonal skills and problem-solving attitude
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Typing skills and familiarity with basic computer systems
Contact us:
Best wishes from Personal Network!
