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Tech Mahindra
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Customer Support - International Voice process

Customer Support - International Voice process

Tech Mahindra

2 - 4 years

4 - 6 Lacs

Bengaluru

Posted:1 month ago| Platform:

Apply

Skills Required

Customer Support Excellent Communication In English International Voice Process International Calling Work Order Inbound Calls Us Voice Process Outbound Calling

Work Mode

Work from Office

Job Type

Full Time

Job Description

Experience: 2-4 Years Location: Bangalore (Work from office) Shift: Night shift Notice: Immediate Joiners Required Skills: Subject-related educational qualification no less than a Bachelor degree, the subject can be business administration, management, business and IT, or anything that falls within this category Excellent command of spoken and written English language Strong communication skills, including active listening and clear articulation Ability to solve problems, alleviate conflicts, and escalate tactfully Ability to multitask, manage time, and prioritize Ability to work individually and as a team member Formal communication skills, and the ability to write and compose formal letters which will be a daily process to communicate with various bodies Knowledge of modern information technology and online services Ability to use the available technological resource (e.g. internet, computers, softwares) to extract information Excellent usage of a computer and its operating system (i.e. Microsoft Windows) along with other office applications (e.g. Microsoft Office) Ability to coordinate with various entities at the same time Ability to effectively establish rapport, present information and respond to questions from managers, and clients Ability to solve practical problems and deal with a variety of concrete variables Ability to manage and maintain several portfolios for various clients at the same time, and Good team player, honest, and willing to be cooperative with fellow colleagues Reach out to 7401616946/ js001102065@techmahindra.com if all criteria matches.

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Customer Support - International Voice process