Customer Support Intern

Company Description

e-Profitbooster, based in the UK, specializes in IT support, consultancy, and software development for various professional businesses in Yorkshire and throughout the UK. With extensive experience across diverse sectors, the company is committed to delivering tailored solutions to meet the unique requirements of each business. The dedicated team of analysts at e-Profitbooster ensures that clients receive high-quality, customized services. The organization continually strives to improve business efficiency through innovative IT solutions.

Role Description

This is a full-time, on-site role for a Customer Support Intern, located in Lucknow. The intern will assist customers by addressing their queries, resolving issues effectively, and ensuring an excellent customer experience. Responsibilities include providing technical support, maintaining customer satisfaction by understanding their needs, and using analytical skills to identify and solve problems efficiently. The intern will collaborate with the support team to deliver seamless service.

Qualifications

• Strong Customer Support and Customer Satisfaction skills, with a focus on delivering excellent service
• Exceptional Interpersonal Skills and the ability to communicate effectively with clients and team members
• Proficiency in Technical Support, including troubleshooting and resolving customer issues
• Demonstrated Analytical Skills to assess and address complex problems
• Basic understanding of IT systems is preferred, with the willingness to learn and adapt
• Ability to work effectively in a team-oriented environment
• Currently pursuing a relevant degree or recent graduate in a related field