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Customer Support

Name: Jobpe
Address: T-Hub, Plot No 1/C, Sy No 83/1, Raidurgam panmaktha, Knowledge City Rd, Hyderabad, Telangana, 500081, IN
Telephone: +91-83339-09630
Price range: Free

Freelancer Sujith Keshav Reddy

0 - 2 years

0 - 3 Lacs

Bengaluru Karnataka India

Posted:1 day ago| Platform: Foundit logo

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Skills Required

Customer Engagement Problem Solving Time Management Communication Skills Product Knowledge Multitasking Ability

Work Mode

On-site

Job Type

Full Time

Job Description

Description

We are seeking a dedicated Customer Support Representative to join our team in India. The ideal candidate will assist customers with their inquiries, providing excellent service and ensuring customer satisfaction.

Responsibilities

Provide timely and accurate customer support via phone, email, and chat.
Resolve customer inquiries and issues in a professional manner.
Document customer interactions and maintain records of customer feedback.
Collaborate with other team members to improve customer service processes.
Identify and escalate priority issues to the appropriate teams.

Skills and Qualifications

0-2 years of experience in customer support or related field.
Strong verbal and written communication skills in English.
Proficiency in using customer support software and tools.
Ability to work in a fast-paced environment and handle multiple tasks.
Strong problem-solving skills and attention to detail.

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Freelancer Sujith Keshav Reddy

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Customer Support