Jobs
Interviews

BizzBuzz Creations.com

25 Job openings at BizzBuzz Creations.com
Customer Care Executive Gomtinagar, Lucknow, Uttar Pradesh 0 years INR 0.1 - 0.3 Lacs P.A. Work from Office Full Time

Profile- Customer Care Executive Qualification- Any Graduate/PG/Undergraduate (Freshers can also apply) Days- 5 days working Fixed Sat & Sun Off Responsibilities: Responsible for making outbound calls(in the UK) and regular follow-up on leads assigned. Build a strong relationship/trust with customers by understanding the customer requirements and suggesting the right product to the Customers. Understand the Customer requirements, encourage them to upgrade /renew the packages. Address all the issues/grievances of customers and provide the right customer experience. Strictly adhere to the process requirements Able to achieve deadlines and targets as assigned Responsible for generating Leads and interacting with customer Qualifications Qualification- Any Graduate/PG/Undergraduate (Freshers can also apply) Job Types: Full-time, Fresher Pay: ₹10,000.00 - ₹30,000.00 per month Job Type: Full-time Pay: ₹10,000.00 - ₹25,000.00 per month Schedule: Day shift Evening shift Language: Hindi (Preferred) English (Preferred) Work Location: In person Speak with the employer +91 9140939411

Customer Service Advisor Allahabad, Uttar Pradesh 1 years INR 0.15 - 0.25 Lacs P.A. On-site Full Time

Job Brief We are looking for a dynamic and target-driven Sales Executive to manage international voice process interactions. The ideal candidate will be responsible for engaging with clients through inbound and outbound calls, resolving queries, and driving sales conversions. This position requires excellent communication skills, a strong sales mindset, and the ability to thrive in a fast-paced environment. Primary Responsibilities Handle inbound and outbound voice calls with international customers professionally. Understand customer needs and promote relevant products or services . Meet or exceed sales targets and performance KPIs on a regular basis. Ensure customer satisfaction by addressing inquiries and providing timely solutions. Record and maintain accurate information of all customer interactions in CRM systems . Work collaboratively with the sales team to achieve overall business goals. Education Minimum Qualification : 12th Pass Preferred : Graduate in any discipline Experience Minimum 1 year experience in an international voice process , preferably in B2C sales . Proven track record of achieving sales targets and handling customer objections effectively. Behavioral & Technical Skills Fluent in English – both spoken and written. Strong interpersonal and communication skills . Persuasive selling ability and customer-centric approach. Familiarity with CRM tools , MS Excel , and basic computer skills. Self-motivated, with the ability to work under pressure and manage time effectively . Willingness to work in rotational/night shifts , depending on process requirements. Job Type: Full-time Pay: ₹15,000.00 - ₹25,000.00 per month Benefits: Paid time off Schedule: UK shift Supplemental Pay: Performance bonus Yearly bonus Experience: BPO: 1 year (Preferred) Language: English (Required) Work Location: In person Speak with the employer +91 9369313484

Customer Service Advisor Allahabad 1 years INR 0.15 - 0.25 Lacs P.A. On-site Full Time

Job Brief We are looking for a dynamic and target-driven Sales Executive to manage international voice process interactions. The ideal candidate will be responsible for engaging with clients through inbound and outbound calls, resolving queries, and driving sales conversions. This position requires excellent communication skills, a strong sales mindset, and the ability to thrive in a fast-paced environment. Primary Responsibilities Handle inbound and outbound voice calls with international customers professionally. Understand customer needs and promote relevant products or services . Meet or exceed sales targets and performance KPIs on a regular basis. Ensure customer satisfaction by addressing inquiries and providing timely solutions. Record and maintain accurate information of all customer interactions in CRM systems . Work collaboratively with the sales team to achieve overall business goals. Education Minimum Qualification : 12th Pass Preferred : Graduate in any discipline Experience Minimum 1 year experience in an international voice process , preferably in B2C sales . Proven track record of achieving sales targets and handling customer objections effectively. Behavioral & Technical Skills Fluent in English – both spoken and written. Strong interpersonal and communication skills . Persuasive selling ability and customer-centric approach. Familiarity with CRM tools , MS Excel , and basic computer skills. Self-motivated, with the ability to work under pressure and manage time effectively . Willingness to work in rotational/night shifts , depending on process requirements. Job Type: Full-time Pay: ₹15,000.00 - ₹25,000.00 per month Benefits: Paid time off Schedule: UK shift Supplemental Pay: Performance bonus Yearly bonus Experience: BPO: 1 year (Preferred) Language: English (Required) Work Location: In person Speak with the employer +91 9369313484

Business Development Manager (BDM) Allahabad 1 years INR 2.4 - 3.6 Lacs P.A. On-site Full Time

Role Overview We're looking for a detail-oriented and curious Data Analyst to join our dynamic team. The ideal candidate will turn data into information, information into insight, and insight into business decisions. You’ll work closely with cross-functional teams to analyze trends, generate reports, and support data-driven strategies. Key Responsibilities Collect, process, and clean data from various sources. Analyze data using statistical techniques and tools (e.g., Excel, SQL, Python, R). Create dashboards, visualizations, and reports using Power BI/Tableau. Identify trends, patterns, and actionable insights. Collaborate with teams to define KPIs and performance metrics. Present findings to internal stakeholders with clarity and impact. Requirements Bachelor’s degree in Statistics, Computer Science, Mathematics, or related field. Proficient in Excel, SQL, and at least one visualization tool (Power BI preferred). knowledge of Python is a plus. Strong analytical and problem-solving skills. Good communication and presentation abilities. Nice to Have Experience working in marketing, advertising, or digital product environments. Familiarity with tools like Google Analytics, or DAX formulas. Experience with the related role. What We Offer Flexible work environment. Opportunities for learning and growth. Creative and collaborative team culture. Projects with exciting brands and industries. Job Type: Full-time Pay: ₹20,000.00 - ₹30,000.00 per month Benefits: Paid time off Schedule: UK shift Experience: Data analytics: 1 year (Required) Language: English (Required) Work Location: In person

Sales Executive UK Process Allahabad, Uttar Pradesh 1 years INR 1.8 - 3.0 Lacs P.A. On-site Full Time

JOB BRIEF The candidate will be responsible for handling international voice process interactions with clients, ensuring customer satisfaction, and driving sales through effective communication. The role requires strong interpersonal skills and the ability to meet targets while maintaining a professional approach. PRIMARY RESPONSIBILITY Manage inbound and outbound calls to provide exceptional customer service. Effectively sell products and services to achieve sales targets. Address customer queries and resolve issues promptly and professionally. Maintain accurate records of customer interactions using CRM tools. Collaborate with team members to achieve organizational goals. EDUCATION Minimum Education: 12th Pass Preferred Education: Graduate in any discipline EXPERIENCE Minimum Experience: 1 year in an international voice process, preferably with B2C sales experience BEHAVIORAL & TECHNICAL SKILLS Proficiency in English (both spoken and written) Excellent communication skills Strong sales skills and ability to meet targets Knowledge of MS Excel and basic computer operations Ability to work under pressure and manage time efficiently Job Type: Full-time Pay: ₹15,000.00 - ₹25,000.00 per month Benefits: Paid time off Schedule: UK shift Supplemental Pay: Performance bonus Language: English (Preferred) Work Location: In person

Sales Executive UK Process Allahabad 1 years INR 1.8 - 3.0 Lacs P.A. On-site Full Time

JOB BRIEF The candidate will be responsible for handling international voice process interactions with clients, ensuring customer satisfaction, and driving sales through effective communication. The role requires strong interpersonal skills and the ability to meet targets while maintaining a professional approach. PRIMARY RESPONSIBILITY Manage inbound and outbound calls to provide exceptional customer service. Effectively sell products and services to achieve sales targets. Address customer queries and resolve issues promptly and professionally. Maintain accurate records of customer interactions using CRM tools. Collaborate with team members to achieve organizational goals. EDUCATION Minimum Education: 12th Pass Preferred Education: Graduate in any discipline EXPERIENCE Minimum Experience: 1 year in an international voice process, preferably with B2C sales experience BEHAVIORAL & TECHNICAL SKILLS Proficiency in English (both spoken and written) Excellent communication skills Strong sales skills and ability to meet targets Knowledge of MS Excel and basic computer operations Ability to work under pressure and manage time efficiently Job Type: Full-time Pay: ₹15,000.00 - ₹25,000.00 per month Benefits: Paid time off Schedule: UK shift Supplemental Pay: Performance bonus Language: English (Preferred) Work Location: In person

Customer Support Allahabad, Uttar Pradesh 1 years INR 1.8 - 3.0 Lacs P.A. On-site Full Time

JOB BRIEF The candidate will be responsible for handling international voice process interactions with clients, ensuring customer satisfaction, and driving sales through effective communication. The role requires strong interpersonal skills and the ability to meet targets while maintaining a professional approach. PRIMARY RESPONSIBILITY Manage inbound and outbound calls to provide exceptional customer service. Effectively sell products and services to achieve sales targets. Address customer queries and resolve issues promptly and professionally. Maintain accurate records of customer interactions using CRM tools. Collaborate with team members to achieve organizational goals. EDUCATION Minimum Education: 12th Pass Preferred Education: Graduate in any discipline EXPERIENCE Minimum Experience: 1 year in an international voice process, preferably with B2C sales experience BEHAVIORAL & TECHNICAL SKILLS Proficiency in English (both spoken and written) Excellent communication skills Strong sales skills and ability to meet targets Knowledge of MS Excel and basic computer operations Ability to work under pressure and manage time efficiently Job Type: Full-time Pay: ₹15,000.00 - ₹25,000.00 per month Benefits: Paid time off Schedule: UK shift Supplemental Pay: Performance bonus Work Location: In person

Customer Support Allahabad 1 years INR 1.8 - 3.0 Lacs P.A. On-site Full Time

JOB BRIEF The candidate will be responsible for handling international voice process interactions with clients, ensuring customer satisfaction, and driving sales through effective communication. The role requires strong interpersonal skills and the ability to meet targets while maintaining a professional approach. PRIMARY RESPONSIBILITY Manage inbound and outbound calls to provide exceptional customer service. Effectively sell products and services to achieve sales targets. Address customer queries and resolve issues promptly and professionally. Maintain accurate records of customer interactions using CRM tools. Collaborate with team members to achieve organizational goals. EDUCATION Minimum Education: 12th Pass Preferred Education: Graduate in any discipline EXPERIENCE Minimum Experience: 1 year in an international voice process, preferably with B2C sales experience BEHAVIORAL & TECHNICAL SKILLS Proficiency in English (both spoken and written) Excellent communication skills Strong sales skills and ability to meet targets Knowledge of MS Excel and basic computer operations Ability to work under pressure and manage time efficiently Job Type: Full-time Pay: ₹15,000.00 - ₹25,000.00 per month Benefits: Paid time off Schedule: UK shift Supplemental Pay: Performance bonus Work Location: In person

Customer Care Executive Allahabad, Uttar Pradesh 1 years INR 1.8 - 2.4 Lacs P.A. On-site Full Time

JOB BRIEF The candidate will be responsible for handling international voice process interactions with clients, ensuring customer satisfaction, and driving sales through effective communication. The role requires strong interpersonal skills and the ability to meet targets while maintaining a professional approach. PRIMARY RESPONSIBILITY Manage inbound and outbound calls to provide exceptional customer service. Effectively sell products and services to achieve sales targets. Address customer queries and resolve issues promptly and professionally. Maintain accurate records of customer interactions using CRM tools. Collaborate with team members to achieve organizational goals. EDUCATION Minimum Education: 12th Pass Preferred Education: Graduate in any discipline EXPERIENCE Minimum Experience: 1 year in an international voice process, preferably with B2C sales experience BEHAVIORAL & TECHNICAL SKILLS Proficiency in English (both spoken and written) Excellent communication skills Strong sales skills and ability to meet targets Knowledge of MS Excel and basic computer operations Ability to work under pressure and manage time efficiently Job Type: Full-time Pay: ₹15,000.00 - ₹20,000.00 per month Benefits: Paid time off Language: Hindi (Preferred) English (Preferred) Work Location: In person

Customer Care Executive Allahabad 1 years INR 1.8 - 2.4 Lacs P.A. On-site Full Time

JOB BRIEF The candidate will be responsible for handling international voice process interactions with clients, ensuring customer satisfaction, and driving sales through effective communication. The role requires strong interpersonal skills and the ability to meet targets while maintaining a professional approach. PRIMARY RESPONSIBILITY Manage inbound and outbound calls to provide exceptional customer service. Effectively sell products and services to achieve sales targets. Address customer queries and resolve issues promptly and professionally. Maintain accurate records of customer interactions using CRM tools. Collaborate with team members to achieve organizational goals. EDUCATION Minimum Education: 12th Pass Preferred Education: Graduate in any discipline EXPERIENCE Minimum Experience: 1 year in an international voice process, preferably with B2C sales experience BEHAVIORAL & TECHNICAL SKILLS Proficiency in English (both spoken and written) Excellent communication skills Strong sales skills and ability to meet targets Knowledge of MS Excel and basic computer operations Ability to work under pressure and manage time efficiently Job Type: Full-time Pay: ₹15,000.00 - ₹20,000.00 per month Benefits: Paid time off Language: Hindi (Preferred) English (Preferred) Work Location: In person

Customer Care Executive Allahabad, Uttar Pradesh 1 years INR 1.8 - 2.4 Lacs P.A. On-site Full Time

JOB BRIEF The candidate will be responsible for handling international voice process interactions with clients, ensuring customer satisfaction, and driving sales through effective communication. The role requires strong interpersonal skills and the ability to meet targets while maintaining a professional approach. PRIMARY RESPONSIBILITY Manage inbound and outbound calls to provide exceptional customer service. Effectively sell products and services to achieve sales targets. Address customer queries and resolve issues promptly and professionally. Maintain accurate records of customer interactions using CRM tools. Collaborate with team members to achieve organizational goals. EDUCATION Minimum Education: 12th Pass Preferred Education: Graduate in any discipline EXPERIENCE Minimum Experience: 1 year in an international voice process, preferably with B2C sales experience BEHAVIORAL & TECHNICAL SKILLS Proficiency in English (both spoken and written) Excellent communication skills Strong sales skills and ability to meet targets Knowledge of MS Excel and basic computer operations Ability to work under pressure and manage time efficiently Job Type: Full-time Pay: ₹15,000.00 - ₹20,000.00 per month Benefits: Paid time off Language: Hindi (Preferred) English (Required) Work Location: In person

Customer Care Executive Allahabad 1 years INR 1.8 - 2.4 Lacs P.A. On-site Full Time

JOB BRIEF The candidate will be responsible for handling international voice process interactions with clients, ensuring customer satisfaction, and driving sales through effective communication. The role requires strong interpersonal skills and the ability to meet targets while maintaining a professional approach. PRIMARY RESPONSIBILITY Manage inbound and outbound calls to provide exceptional customer service. Effectively sell products and services to achieve sales targets. Address customer queries and resolve issues promptly and professionally. Maintain accurate records of customer interactions using CRM tools. Collaborate with team members to achieve organizational goals. EDUCATION Minimum Education: 12th Pass Preferred Education: Graduate in any discipline EXPERIENCE Minimum Experience: 1 year in an international voice process, preferably with B2C sales experience BEHAVIORAL & TECHNICAL SKILLS Proficiency in English (both spoken and written) Excellent communication skills Strong sales skills and ability to meet targets Knowledge of MS Excel and basic computer operations Ability to work under pressure and manage time efficiently Job Type: Full-time Pay: ₹15,000.00 - ₹20,000.00 per month Benefits: Paid time off Language: Hindi (Preferred) English (Required) Work Location: In person

Customer Care Executive uttar pradesh 1 - 5 years INR Not disclosed On-site Full Time

The candidate will be responsible for handling international voice process interactions with clients, ensuring customer satisfaction, and driving sales through effective communication. The role requires strong interpersonal skills and the ability to meet targets while maintaining a professional approach. Manage inbound and outbound calls to provide exceptional customer service. Effectively sell products and services to achieve sales targets. Address customer queries and resolve issues promptly and professionally. Maintain accurate records of customer interactions using CRM tools. Collaborate with team members to achieve organizational goals. Minimum Education: 12th Pass Preferred Education: Graduate in any discipline Minimum Experience: 1 year in an international voice process, preferably with B2C sales experience Proficiency in English (both spoken and written) Excellent communication skills Strong sales skills and ability to meet targets Knowledge of MS Excel and basic computer operations Ability to work under pressure and manage time efficiently Job Type: Full-time Benefits: Paid time off Language: Hindi (Preferred) English (Required) Work Location: In person,

Customer Care Executive Allahabad, Uttar Pradesh 1 years None Not disclosed On-site Full Time

JOB BRIEF The candidate will be responsible for handling international voice process interactions with clients, ensuring customer satisfaction, and driving sales through effective communication. The role requires strong interpersonal skills and the ability to meet targets while maintaining a professional approach. PRIMARY RESPONSIBILITY Manage inbound and outbound calls to provide exceptional customer service. Effectively sell products and services to achieve sales targets. Address customer queries and resolve issues promptly and professionally. Maintain accurate records of customer interactions using CRM tools. Collaborate with team members to achieve organizational goals. EDUCATION Minimum Education: 12th Pass Preferred Education: Graduate in any discipline EXPERIENCE Minimum Experience: 1 year in an international voice process, preferably with B2C sales experience BEHAVIORAL & TECHNICAL SKILLS Proficiency in English (both spoken and written) Excellent communication skills Strong sales skills and ability to meet targets Knowledge of MS Excel and basic computer operations Ability to work under pressure and manage time efficiently Job Type: Full-time Language: Hindi (Preferred) English (Preferred) Work Location: In person Speak with the employer +91 9151041415

Customer Care Executive Allahabad 1 years INR Not disclosed On-site Full Time

JOB BRIEF The candidate will be responsible for handling international voice process interactions with clients, ensuring customer satisfaction, and driving sales through effective communication. The role requires strong interpersonal skills and the ability to meet targets while maintaining a professional approach. PRIMARY RESPONSIBILITY Manage inbound and outbound calls to provide exceptional customer service. Effectively sell products and services to achieve sales targets. Address customer queries and resolve issues promptly and professionally. Maintain accurate records of customer interactions using CRM tools. Collaborate with team members to achieve organizational goals. EDUCATION Minimum Education: 12th Pass Preferred Education: Graduate in any discipline EXPERIENCE Minimum Experience: 1 year in an international voice process, preferably with B2C sales experience BEHAVIORAL & TECHNICAL SKILLS Proficiency in English (both spoken and written) Excellent communication skills Strong sales skills and ability to meet targets Knowledge of MS Excel and basic computer operations Ability to work under pressure and manage time efficiently Job Type: Full-time Language: Hindi (Preferred) English (Preferred) Work Location: In person Speak with the employer +91 9151041415

Domestic Sales process Gurugram, Haryana 0 years INR 1.68 - 2.04 Lacs P.A. On-site Full Time

Job Description – Outbound Calling Executive for a Domestic Sales Process Sales: of Electric Equipment Looking for dedicated and hardworking candidate who will work responsibly and effectively Positions: 5 1. Ideally a Graduate 2. Willing to work in flexible shifts – current requirement is for 10am to 7pm IST 3. Languages: Hindi (A little English Comm is a plus) 4. Working Days: Six days a week with Sunday OFF 5. Experience: Freshers (smart and confident) will be preferred, else people with 6mth – 1 yr experience 6. Basic computer skills like Word, Excel (not mandatory) 7. Joining – Aug 19, 2025 Location: Gurgaon (near Huda Metro Station) Salary: Ranging from 14K to 17K based on qualification & experience plus performance incentive Candidates will be required to commute to work on their own Job Type: Full-time Pay: ₹14,000.00 - ₹17,000.00 per month Work Location: In person Speak with the employer +91 9151041415

Domestic Sales process Gurgaon 0 years INR 1.68 - 2.04 Lacs P.A. On-site Full Time

Job Description – Outbound Calling Executive for a Domestic Sales Process Sales: of Electric Equipment Looking for dedicated and hardworking candidate who will work responsibly and effectively Positions: 5 1. Ideally a Graduate 2. Willing to work in flexible shifts – current requirement is for 10am to 7pm IST 3. Languages: Hindi (A little English Comm is a plus) 4. Working Days: Six days a week with Sunday OFF 5. Experience: Freshers (smart and confident) will be preferred, else people with 6mth – 1 yr experience 6. Basic computer skills like Word, Excel (not mandatory) 7. Joining – Aug 19, 2025 Location: Gurgaon (near Huda Metro Station) Salary: Ranging from 14K to 17K based on qualification & experience plus performance incentive Candidates will be required to commute to work on their own Job Type: Full-time Pay: ₹14,000.00 - ₹17,000.00 per month Work Location: In person Speak with the employer +91 9151041415

Customer Care Executive allahabad, uttar pradesh 1 years INR 1.8 - 3.0 Lacs P.A. On-site Full Time

JOB BRIEF The candidate will be responsible for handling international voice process interactions with clients, ensuring customer satisfaction, and driving sales through effective communication. The role requires strong interpersonal skills and the ability to meet targets while maintaining a professional approach. PRIMARY RESPONSIBILITY Manage inbound and outbound calls to provide exceptional customer service. Effectively sell products and services to achieve sales targets. Address customer queries and resolve issues promptly and professionally. Maintain accurate records of customer interactions using CRM tools. Collaborate with team members to achieve organizational goals. EDUCATION Minimum Education: 12th Pass Preferred Education: Graduate in any discipline EXPERIENCE Minimum Experience: 1 year in an international voice process, preferably with B2C sales experience BEHAVIORAL & TECHNICAL SKILLS Proficiency in English (both spoken and written) Excellent communication skills Strong sales skills and ability to meet targets Knowledge of MS Excel and basic computer operations Ability to work under pressure and manage time efficiently Job Type: Full-time Pay: ₹15,000.00 - ₹25,000.00 per month Language: Hindi (Preferred) English (Preferred) Work Location: In person

Customer Care Executive allahabad 1 years INR 1.8 - 3.0 Lacs P.A. On-site Full Time

JOB BRIEF The candidate will be responsible for handling international voice process interactions with clients, ensuring customer satisfaction, and driving sales through effective communication. The role requires strong interpersonal skills and the ability to meet targets while maintaining a professional approach. PRIMARY RESPONSIBILITY Manage inbound and outbound calls to provide exceptional customer service. Effectively sell products and services to achieve sales targets. Address customer queries and resolve issues promptly and professionally. Maintain accurate records of customer interactions using CRM tools. Collaborate with team members to achieve organizational goals. EDUCATION Minimum Education: 12th Pass Preferred Education: Graduate in any discipline EXPERIENCE Minimum Experience: 1 year in an international voice process, preferably with B2C sales experience BEHAVIORAL & TECHNICAL SKILLS Proficiency in English (both spoken and written) Excellent communication skills Strong sales skills and ability to meet targets Knowledge of MS Excel and basic computer operations Ability to work under pressure and manage time efficiently Job Type: Full-time Pay: ₹15,000.00 - ₹25,000.00 per month Language: Hindi (Preferred) English (Preferred) Work Location: In person

IT Manager allahabad 1 years INR 1.8 - 3.6 Lacs P.A. On-site Full Time

About the Role We are seeking an expert-level IT Manager to lead and manage our IT infrastructure, telephony, and network systems. This is a hands-on, strategic role requiring deep expertise in VICIdial, firewalls (MikroTik, pfSense, Sophos), network cabling, server deployments, cloud infrastructure, CRM, and VoIP systems. The ideal candidate will be capable of implementing, troubleshooting, and optimizing IT systems from physical cabling to cloud deployments, while leading a technical team and ensuring business continuity. Key Responsibilities Telephony & VICIdial Management Install, configure, and maintain VICIdial servers on bare-metal and cloud setups. Integrate VICIdial with SIP carriers/trunks and optimize call routing and quality. Troubleshoot dialers, SIP, RTP, NAT, and firewall issues. Monitor call quality (MOS scores, jitter, packet loss) and campaign dashboards. Network & Security Infrastructure Deploy, manage, and optimize MikroTik routers/firewalls, including multi-WAN, VPNs, NAT, and QoS. Configure and maintain pfSense and Sophos firewalls for enterprise security. Design and manage LAN/WAN networks, VLANs, subnets, and routing. Implement network monitoring, alerting, logging, and security audits. System Administration & Servers Install, configure, and troubleshoot Windows and Linux servers/workstations. Deploy and manage bare-metal and cloud servers for CRM, webmail, and telephony. Implement backup, disaster recovery, and high-availability solutions. Manage virtualization platforms (VMware, Proxmox, Hyper-V). Deploy containerized applications using Docker/Kubernetes for scalable services. Cabling & Physical Infrastructure Design and implement structured cabling (RJ45 crimping, patch panels, I/O box punching). Maintain detailed network topology and documentation. Applications & Services Deploy and maintain CRM platforms, webmail servers, and VoIP solutions. Implement security hardening, updates, and compliance for all services. Optimize system performance and automate repetitive tasks where possible. IT Support & Leadership Advanced Windows and Linux troubleshooting. Resolve complex network, firewall, and telephony issues. Mentor junior IT staff and lead technical teams. Plan IT strategy aligned with business goals. Required Skills & Qualifications Proven experience as a hands-on IT Manager or Senior IT Administrator. Expert-level knowledge of VICIdial server, telephony, and VoIP integrations. Advanced proficiency in MikroTik RouterOS, pfSense, and Sophos firewalls. Strong understanding of network infrastructure, routing, VPNs, VLANs, QoS, and IP schemes. Skilled in structured cabling, RJ45 crimping, patch panels, and I/O boxes. Expert Windows and Linux troubleshooting skills. Experience with bare-metal and cloud server deployments, CRM, webmail, and telephony. Familiarity with virtualization, containerization, monitoring, and automation. Strong problem-solving, leadership, and strategic IT planning skills. Preferred Qualifications Certifications: MTCNA/MTCRE, CCNA, RHCSA, Microsoft Certified, CompTIA Security+. Experience with high-availability systems, load balancing, clustering, and disaster recovery. Knowledge of security audits, compliance standards (GDPR, ISO), and vulnerability management. Experience with cloud platforms (AWS, Azure, GCP). Familiarity with monitoring tools (Zabbix, Nagios, Prometheus, Grafana). Ability to automate tasks using Bash, PowerShell, Python, or other scripting languages. Job Type: Full-time Pay: ₹15,000.00 - ₹30,000.00 per month Education: Bachelor's (Required) Experience: IT Manager: 1 year (Required) Location: Prayagraj, Uttar Pradesh (Required) Work Location: In person