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IGT Solutions
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Customer Support Executive||Immediate Joiner

Customer Support Executive||Immediate Joiner

0 - 2 years

|

1 - 4 Lacs

Posted:Just now| Platform:

Apply

Skills Required

bpo airline process chat process travel process customer care

Work Mode

Work from Office

Job Type

Full Time

Job Description

Greeting from IGT Solutions

We are hiring for Chat Process and looking for immediate Joiners Interested candidates can directly be walk-in to our office.

Job Responsibility:

Understands the various computer screens and how to utilize them effectively
Interfaces with customers, clients and vendors, and escalates areas of concern to the appropriated supervisory staff
Attends assigned training sessions for further improvement in client and customer satisfaction, client information and job performance
Adheres to all company and specific Contact Center policies and procedures
Completes any work as assigned by Management

Knowledge, Skills and Other Abilities:

Strong process orientation
High energy, High Integrity & Work Ethics
Strong interpersonal skills & ability to communicate effectively
Strong problem-solving skills.

Educational & Essential Experience:

Bachelor's Degree or Undergraduate dropouts
6 Months BPO or travel with live Chat experience mandate
Excellent Written and spoken communication, business technical writing
Computer Skills ability/experience using computer applications
Willing to work in a contact center environment with 24/7 rotational shifts (including night shifts) • Open to work in a Chat environment (Chat/Email)

Interview Rounds:

HR Round
Versant Test Round /VNA Round - 60 Score
Operations Round

Compensation

Interview Time : 11th Nov 2025 till 14th Nov 2025 9-30 am to 4-30 pm

Location : 4th Floor, MSR North Tower, MS Ramaiah North City,

Manayata Tech Park, Nagavara, Bengaluru, Karnataka 560045

Contact Information: Swapnil

WhatsApp Number: 7042379178

Mail Id: swapnil.gupta@igtsolutions.com

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