• Make outbound calls through dialer to customers. • Provide personalised customer experience by responding to the needs of the customers. • Handle calls with highest quality standard. • Coordination with cross functional team.
* Make outbound calls to promote BFSI products to partner customers. * Build rapport, identify customer needs, and recommend suitable products. * Ensure high-quality, personalized interactions. * Handle escalations and coordinate with internal teams
- Support daily operations and backend processes. - Assist in preparing reports and presentations. - Handle documentation and file management. - Respond to emails and handle basic correspondence.
- Find and develop new business opportunities - Understand client needs and offer smart IT solutions - Stay updated on industry trends and the competition - Work closely with tech teams to close the deal. - Build long-term relationships with clients
- Build and maintain strong relationships with existing and prospective customers. - Handle customer inquiries via phone, email, or in-person. - Coordinate with internal departments. - Maintain accurate customer records in CRM or database systems.