Posted:9 hours ago| Platform: SimplyHired logo

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On-site

Job Type

Full Time

Job Description

Job Description:

We are looking for a dynamic and customer-centric Customer Support Executive to join our vibrant travel team. If you have a passion for travel and enjoy interacting with people over calls, this is the perfect opportunity to be part of a fast-growing travel brand.

Key Responsibilities:

  • Handle inbound and outbound customer calls related to travel bookings and inquiries
  • Assist clients with flight, hotel, and holiday package bookings (domestic & international)
  • Share information on destinations, visa processes, pricing, and special promotions
  • Manage booking modifications, cancellations, and refunds efficiently
  • Maintain accurate records of client communication in the CRM system
  • Coordinate with ticketing, visa, and operations teams for smooth service execution
  • Upsell and cross-sell travel products to enhance customer value
  • Follow up with customers to ensure booking confirmation and post-travel satisfaction

Desired Candidate Profile:

  • Strong verbal communication skills
  • Good listening and problem-solving ability
  • Basic knowledge of the travel industry preferred
  • Willingness to work in a voice-based support role
  • Prior experience in call center/travel agency is a plus

Job Types: Full-time, Permanent, Fresher

Pay: ₹12,000.00 - ₹15,000.00 per month

Schedule:

  • Day shift

Supplemental Pay:

  • Performance bonus

Work Location: In person

Speak with the employer
+91 7904070609

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