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Woodrock Infotech Private Limited
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Customer Support Executive

Customer Support Executive

Woodrock Infotech Private Limited

0 years

0 Lacs

Kolkata West Bengal India

Posted:6 hours ago| Platform:

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Skills Required

support consulting marketing excel service troubleshooting communication management

Work Mode

On-site

Job Type

Full Time

Job Description

Company Description

Woodrock Infotech Private Limited provides top-tier consulting services to help companies expand their tech teams, enhance their marketing efforts, and excel in customer service. Our commitment to your success is reflected in our well-trained employees who are dedicated to elevating your business. As versatile professionals, we focus on fostering growth and delivering exceptional service to our clients.

Role Description

This is a full-time, on-site role for a Customer Support Executive located in Kolkata. The Customer Support Executive will be responsible for managing customer inquiries, ensuring customer satisfaction, providing online support, and delivering exceptional customer service. Additionally, the role involves troubleshooting and providing technical support to clients, maintaining a high standard of customer experience.

Qualifications

Customer Support, Customer Satisfaction, and Customer Service skills
Online Support and Technical Support skills
Strong communication and interpersonal skills
Problem-solving and troubleshooting abilities
Experience in customer relationship management is a plus
Bachelor's degree in a relevant field is preferred

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Customer Support Executive