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Jobs in ambattur industrial estate
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Vecura Wellness Clinic
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Customer Support Executive-voice

Customer Support Executive-voice

Vecura Wellness Clinic

0 - 31 years

1 - 2 Lacs

ambattur industrial estate chennai

Posted:5 days ago| Platform: Apna logo

Apply

Skills Required

support upselling transactions purchasing communication service

Work Mode

On-site

Job Type

Full Time

Job Description

JOB DESCRIPTION ; Answering customer enquiries over the phone Handling customer complaints and resolving issues and conflicts Providing customer support and guidance Promoting the company’s products and services Engaging customers in positive conversations Upselling other products to customers . RESPONSIBILITES ; Handle incoming calls or chats to address customer queries Identify customer needs and determine solutions Offer accurate information about products and services Respond to customer complaints and develop solutions Record details of customer interactions, transactions, inquiries, and other information Update customer information including contact information and purchasing preferences REQUIREMENTS AND SKILLS ; Excellent communication and active listening skills Demonstrated knowledge of customer service principles and practices Fluency in Tamil, English and Telugu Ability to remain calm and level-headed in stressful situations

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Customer Support Executive-voice