Customer Support Executive-US(Night) Shift

As a Customer Support Executive (US Night Shift) in Mumbai, you will play a crucial role in delivering exceptional customer service and ensuring high customer satisfaction. Your primary responsibilities will include resolving customer inquiries through various online support channels and addressing technical issues with professionalism. Your attention to detail and problem-solving skills will be vital in offering solutions to customer queries. Key Responsibilities: - Provide exceptional customer support to enhance customer satisfaction - Resolve customer inquiries efficiently through online support channels - Address technical issues and offer effective solutions - Maintain a high level of professionalism in all customer interactions Qualifications Required: - Proficiency in Customer Support, Customer Service, and Customer Satisfaction - Basic knowledge of MS Office, specifically Excel - Experience in Online Support and Technical Support - Strong problem-solving abilities and attention to detail - Excellent written and verbal communication skills - Ability to work both independently and collaboratively in a team - Familiarity with electronic products and IT solutions is advantageous - A Bachelor's degree in a related field is preferred Please note that this is a full-time, on-site position based in Mumbai with a focus on US Night Shift.,