Customer Support Executive (US Accent)

You are a dynamic and motivated Customer Support Executive responsible for expanding the global customer base, managing international client relationships, and achieving sales targets. Your role requires effective communication skills and a customer-focused approach. Provide exceptional customer support, technical assistance, and detailed product knowledge for our ecommerce platform. Proactively engage with customers to ensure a positive experience, address inquiries promptly, and foster long-term relationships. Process orders, returns, and exchanges accurately through our CRM system. Collaborate with sales and technical teams to resolve complex issues and enhance customer experience. Maintain accurate records of customer interactions and support activities. Requirements include previous customer support experience, strong communication skills, proficiency in CRM systems and ecommerce platforms, ability to work independently, prioritize tasks, and meet deadlines effectively. Problem-solving skills, multitasking ability, and a customer-centric mindset are essential. Enjoy benefits such as Paid Time Off, Flexible Working Hours, Personal and Professional Growth opportunities, Performance Bonus, and the perk of bringing your dog to work.,