Customer Support Executive

0 - 5 years

2 - 3 Lacs

Posted:21 hours ago| Platform: Naukri logo

Apply

Work Mode

Work from Office

Job Type

Full Time

Job Description

Job Title: Customer Support Executive

Company: Teleperformance

Location: Mohali, Punjab, India

Job Type: Full-time

About Us:

Teleperformance is a global leader in customer experience management, and we're expanding our team in Mohali! We're looking for talented individuals to join us as Customer Support Executives and provide exceptional service to our international clients.

Job Summary:

We're seeking highly motivated and customer-centric professionals to handle customer queries, resolve issues, and provide timely solutions. As a Customer Support Executive, you'll be the voice of our company, ensuring customer satisfaction and building strong relationships.

Responsibilities:

- Handle inbound customer calls and respond to queries via email/chat

- Resolve customer complaints and provide effective solutions

- Meet performance metrics, including response time, resolution time, and customer satisfaction

- Collaborate with team members to ensure seamless customer experience

- Continuously learn and improve product knowledge and customer service skills

Requirements:

- Excellent English communication skills (written and verbal)

- 10+2 or Graduate degree in any discipline

- 18+ years of age

- Not pursuing any full-time course

- Freshers and experienced candidates welcome

- Strong problem-solving and analytical skills

- Ability to work in rotational shifts, including night shifts and weekends

Perks and Benefits:

- Competitive salary: 25,000 - 28,000 CTC per month

- Cab facility for females (9pm-6am)

- 5.5 working days, with weekly off

- Rotational shifts with allowances

- Opportunities for growth and career advancement

- Training and development programs to enhance skills

How to Apply:

- Walk-in Interview: Bestech Tower-A, Ground Floor, Sector-66, Phase-9, Mohali

- Contact: Manik Vashist (7986545758 | Manik.Vashist@teleperformancedibs.com)

- Virtual Interviews: Google Meet (12-4 pm, Mon-Fri) (https://meet.google.com/zsf-thed-hij)

Mock Interview

Practice Video Interview with JobPe AI

Start Job-Specific Interview
cta

Start Your Job Search Today

Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.

Job Application AI Bot

Job Application AI Bot

Apply to 20+ Portals in one click

Download Now

Download the Mobile App

Instantly access job listings, apply easily, and track applications.

coding practice

Enhance Your Skills

Practice coding challenges to boost your skills

Start Practicing Now
Teleperformance (TP) logo
Teleperformance (TP)

Business Process Outsourcing (BPO)

Paris

RecommendedJobs for You

marathahalli, bengaluru/bangalore

ambattur industrial estate, chennai

salt lake city, kolkata/calcutta

salt lake city, kolkata/calcutta