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Manpowergroup Services India
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Customer Support Executive

Customer Support Executive

Manpowergroup Services India

1 - 5 years

|

3 - 5 Lacs

Mohali Punjab India

Posted:1 month ago

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Job Description

Key Responsibilities

Provide excellent customer service by responding to customer inquiries via phone, email, chat, or other communication channels.
Resolve customer issues promptly, ensuring customer satisfaction and retention.
Assist customers with product or service information, order processing, and troubleshooting.
Document customer interactions accurately in CRM systems.
Collaborate with internal teams to escalate and resolve complex issues.
Follow up with customers to ensure resolution and gather feedback.
Maintain knowledge of company products, services, and policies to provide accurate information.
Contribute to process improvements for better customer experience.

Skills Required

strong communication skills problem-solving ability patience empathy basic computer proficiency

Work Mode

On-site

Job Type

Full Time

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Manpowergroup Services India

Staffing and Recruitment

Bangalore

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