Customer Support Executive

0 years

0 Lacs

Posted:1 week ago| Platform: Linkedin logo

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Work Mode

On-site

Job Type

Full Time

Job Description

Company Description

Techerudite is a premier IT agency based in India, specializing in web and mobile application development along with digital marketing services. We are committed to delivering quality services with integrity, transparency, and punctuality. Our expertise spans across mobile app development (Android, iOS, React Native, Ionic, Flutter), web app development (PHP, Laravel, CodeIgniter, NodeJS, Bootstrap, AngularJS, Yii), e-commerce solutions (WooCommerce, Shopify), and digital marketing (SEO, SMO). Our mission is to foster innovation and excellence for our clients.


Role Description

This is a full-time on-site role for a Customer Support Executive located in Ahmedabad. The Customer Support Executive will be responsible for providing daily support to customers, ensuring customer satisfaction, and addressing technical support queries. The role includes handling online support tickets, resolving customer service issues, and maintaining a high level of customer service.


Qualifications

  • Customer Support and Customer Service skills
  • Experience in ensuring Customer Satisfaction
  • Skills in Online Support and handling customer queries
  • Technical Support skills and knowledge
  • Excellent communication and problem-solving skills
  • Ability to work collaboratively as part of a team
  • Familiarity with CRM systems and practices
  • Bachelor’s degree or relevant experience in a similar role



job location: Ahemdabad, Gujarat (onsite only)


Interested candidate can share CV on techeruditehr@gmail.com or whatsapp on 7383590522.


please note: Interview process will be offline only

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