Customer Support Executive

Company details

Role Description

🌟 **Job Opening: Customer Support Executive – International Voice / Tech Support**

📍 **Location:** Gurgaon

💰 **Salary:** ₹25,000 – ₹31,000 (Including PF)

🧑‍💼 **Experience:** Minimum 6 Months in International Voice Process / Tech S

upport🕒 **Shift:** Rotational Shifts / Night S

h

ifts 💼 **About the Ro

l

e:**Are you passionate about helping people? Do you have a flair for solving problems with a smile? Join our dynamic customer support team and be the voice that builds trust with international clients! We're looking for **energetic, tech-savvy professionals** who can handle voice-based queries and deliver world-class sup

p

ort. 🚀 **Key Responsibiliti

e

s:*** 🎧 Handle inbound/outbound calls from international customers (US/UK

/AUS).* 🛠️ Troubleshoot basic technical issues (software/hardware/i

nternet).* 💬 Communicate clearly and confidently in English to resolve customer

concerns.* 📈 Ensure high levels of customer satisfaction with timely res

olutions.* 📝 Document interactions accurately in CRM

systems.* 🤝 Collaborate with internal teams to escalate or resolve comple

x issues.* 🕒 Meet performance metrics like AHT, CSAT, First Call Resolut

ion, etc.🎯 **What We’re Lookin

g

For:*** ✅ Minimum **6 months experience** in **International Voice Process / Tech S

upport**.* ✅ Excellent **verbal and written English communication*

* skills.* ✅ Good understanding of basic troubleshooti

ng steps.* ✅ Customer-focused with a positive, can-do

attitude.* ✅ Willingness to work in **rotational/night

shifts**.* ✅ Basic computer skills and familiarity with CR

M

tools.### 🎁 **What Yo

u

Get:*** 💵 **Attractive Salary** package (₹25K–₹31K inclu

ding PF).* 📚 Paid training and upskilling

support.* 🌍 International exposure and fast-track caree

r growth.* 🏆 Work in a vibrant, supportive, and performance-driven cultu