Customer Support Executive

0 years

0 Lacs

Posted:2 weeks ago| Platform: Linkedin logo

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Work Mode

On-site

Job Type

Full Time

Job Description

PluginLive Technologies-


About the organization:

Tech Mahindra offers technology consulting and digital solutions to global enterprises across industries, enabling transformative scale at unparalleled speed. With 150,000+ professionals across 90+ countries helping 1100+ clients, TechM provides a full spectrum of services including consulting, information technology, enterprise applications, business process services, engineering services, network services, customer experience & design services, AI & analytics, and cloud & infrastructure services. It is the first Indian company in the world to have been awarded the Sustainable Markets Initiative’s Terra Carta Seal, in recognition of actively leading the charge to create a climate and nature-positive future.

Tech Mahindra (NSE: TECHM) is part of the Mahindra Group, founded in 1945, one of the largest and most admired multinational federations of companies.

Position:

Location:

CTC:

Experience Required:

Education:

Work Mode:

Shifts:

Joining:

Transportation:

Job Responsibilities:


  • Deliver exceptional customer service and support via voice calls to international clients.
  • Address customer queries and resolve issues with professionalism and empathy.
  • Maintain accurate documentation of customer interactions.
  • Meet individual and team performance targets in a fast-paced environment.
  • Collaborate with internal teams to ensure customer satisfaction.

Desired Candidate Profile:

  • Excellent verbal communication skills in English.
  • 6–12 months of experience in

    International Voice Process

    is mandatory.
  • Willingness to work in

    night shifts

    and rotational week offs.
  • Ability to work from the office and join immediately.
  • Strong interpersonal skills and problem-solving ability.


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