Customer Support Executive - Non-Voice Process - Chennai

1 - 3 years

3 - 4 Lacs

Posted:3 hours ago| Platform: Naukri logo

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Skills Required

Work Mode

Work from Office

Job Type

Full Time

Job Description

email and chat

Role & responsibilities

  • Respond to customer queries via

    email and chat

    platforms.
  • Ensure accurate and timely responses using available resources.
  • Adhere to internal guidelines and communication protocols.
  • Resolve service/product complaints efficiently.
  • Collaborate with internal teams for issue resolution.
  • Achieve team targets for quality and productivity.
  • Provide professional, empathetic support ensuring customer satisfaction.

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