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Naukri E-hire Campaign
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Customer Support Executive

Customer Support Executive

Naukri E-hire Campaign

0 - 3 years

0 - 2 Lacs

Hyderabad

Posted:1 month ago| Platform:

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Skills Required

Voice Process BPO Customer Service Customer Support Mortgage Servicing Non Voice Process Mortgage International Non Voice US Mortgage International BPO International Voice Process

Work Mode

Work from Office

Job Type

Full Time

Job Description

Roles and Responsibilities : Provide exceptional customer support to clients through various communication channels (email, chat, phone). Handle customer inquiries related to US mortgages, including loan applications, payments, and account management. Process international non-voice transactions for customers in the UK market. Resolve issues efficiently and effectively while maintaining high levels of accuracy and attention to detail. Job Requirements : 0-3 years of experience in BPO or call center environment with a focus on customer support or sales. Strong understanding of international non-voice processes and procedures for handling cross-border transactions. Proficiency in processing complex financial products such as mortgages using specialized software systems.

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Customer Support Executive