Virtual Customer Service Associate (International Voice)

Job Description

Dear , We are delighted to inform you that your profile has been shortlisted for an interview with Amazon for Virtual Customer Service Associate (International Voice) – for UP/TL/CCU Location. Company Profile: Amazon Development Centre (India) Pvt. Ltd. Amazon.com strives to be Earth's most customer-centric company where people can find and discover virtually anything they want to buy online. By giving customers more of what they want - low prices, vast selection, and convenience - Amazon.com continues to grow and evolve as a world-class e-commerce platform. Amazon's evolution from Web site to e-commerce partner to development platform is driven by the spirit of innovation that is part of the company's DNA. The world's brightest technology minds come to Amazon.com to research and develop technology that improves the lives of shoppers and sellers around the world. Below are some important details that will help you understand our interview process better : Exp – 0-5 years (Fresher’s can also apply) Role: Customer Service Associate- VCS – International Voice (Work from home for specific region candidates) Location: UP / Telangana /West Bengal / Delhi / Maharashtra Salary offered – Competitive fixed pay + Other allowances Education : 12th Pass mandatory Additional Benefits Offered Excluding the package : Sodexo Meal Card - INR 1100/month, Internet Allowance – INR 1250/month, Night Shift Allowance – INR 150/shift Job Type: WFH Eligibility criteria : Candidate must be located in Tier A cities of UP / Delhi NCR Comfortable with Night shifts Should have exceptionally good Communication Skills in English Pursuing graduation as fulltime student is not eligible . Steps to complete the assessment: Step1: Kindy “Click” on the following link to apply in your respective job location and complete your initial registration: https://tinyurl.com/amzvcshiring Step 2: Once completed with Registration, Click on take Assessment. Step 3: Kindly allow pop-up on your browser setting. Please note, use Laptop/Desktop enabled with Webcam and Microphone to attempt the assessment and kindly complete the assessment in one sitting without any break. Do not close the assessment window and do not click on the tab “STOP Proctoring” before you complete the assessment. Step 4: Please follow the interview process flow, also refer the interview instructions and system specifications before you start the assessment: a) Cultural Assessment b) Versant Written Test c) Customer Conversations Constructed Response Assessment d) Virtual Job Tryout Amazon interview support (Only for technical issues and query): Call us on +91 9016406406 for technical support if there is any problem in your assessment. Disclaimer : Please ignore this mail if this email is irrelevant or does not suite your candidature or already attended interview in the last 6 Months. Warm Regards, Naukri e-Hire