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Mylandscaping Solutions
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Customer Support Executive (Multilingual)

Customer Support Executive (Multilingual)

Mylandscaping Solutions

1 - 5 years

|

2 - 4 Lacs

Posted:1 month ago| Platform:

Apply

Skills Required

Customer Support Customer Relationship CRM Management Customer Engagement

Work Mode

Work from Office

Job Type

Full Time

Job Description

Customer Support Executive

Key Responsibilities:

Handle inbound and outbound customer calls, chats, or emails in multiple languages.
Address customer inquiries, complaints, and support requests promptly and professionally.
Maintain accurate records of customer interactions and transactions.
Escalate unresolved issues to the appropriate internal teams.
Follow up with customers to ensure their issues are resolved satisfactorily.
Provide product/service information to customers and assist in troubleshooting.
Collaborate with other departments to improve customer experience.

Requirements:

Proven experience in a customer service or call center role (preferred but not mandatory).
Excellent verbal and written communication skills in
English, Hindi, Telugu, Kannada, and Tamil
.
Good problem-solving and interpersonal skills.
Basic computer knowledge and proficiency in using CRM tools.

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Mylandscaping Solutions

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