Customer support executive (international technical process)

2 - 6 years

0 Lacs

Posted:5 days ago| Platform: Shine logo

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On-site

Job Type

Full Time

Job Description

Role Overview: As an International Technical Sales Specialist based in Jaipur, you will be responsible for managing and driving international sales. Your main tasks will involve identifying potential clients, conducting market research, and establishing strong relationships. Additionally, you will be tasked with preparing detailed proposals, presenting technical product value to clients, and collaborating with internal teams to meet customer requirements. Effective communication with international stakeholders and ensuring customer satisfaction through problem-solving and follow-ups are crucial aspects of this role. Key Responsibilities: - Identify potential clients and drive international sales - Conduct market research and analyze customer needs - Prepare detailed proposals and present technical solutions to clients - Collaborate with internal teams to meet customer requirements - Maintain effective communication with international stakeholders - Ensure customer satisfaction through problem-solving and follow-ups Qualifications: - Strong sales and business development skills, focusing on international sales - Technical knowledge and the ability to explain technical solutions to diverse audiences - Excellent communication, negotiation, and presentation skills - Proficiency in conducting thorough market research - Willingness and ability to work on-site in Jaipur - Previous experience in customer support and technical sales, preferably in international markets - Bachelor's degree in any field Salary: Up to 6 LPA Working Days: 5 days a week Location: Jaipur Role Overview: As an International Technical Sales Specialist based in Jaipur, you will be responsible for managing and driving international sales. Your main tasks will involve identifying potential clients, conducting market research, and establishing strong relationships. Additionally, you will be tasked with preparing detailed proposals, presenting technical product value to clients, and collaborating with internal teams to meet customer requirements. Effective communication with international stakeholders and ensuring customer satisfaction through problem-solving and follow-ups are crucial aspects of this role. Key Responsibilities: - Identify potential clients and drive international sales - Conduct market research and analyze customer needs - Prepare detailed proposals and present technical solutions to clients - Collaborate with internal teams to meet customer requirements - Maintain effective communication with international stakeholders - Ensure customer satisfaction through problem-solving and follow-ups Qualifications: - Strong sales and business development skills, focusing on international sales - Technical knowledge and the ability to explain technical solutions to diverse audiences - Excellent communication, negotiation, and presentation skills - Proficiency in conducting thorough market research - Willingness and ability to work on-site in Jaipur - Previous experience in customer support and technical sales, preferably in international markets - Bachelor's degree in any field Salary: Up to 6 LPA Working Days: 5 days a week Location: Jaipur

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