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Scoresoftlabsopc logo

Customer Support Executive - Hindi & Tamil

0 - 4 years

1 - 4 Lacs

Hyderabad Telangana India

Posted:2 days ago| Platform: Foundit logo

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Skills Required

Hindi Tamil basic English call quality AHT CSAT

Work Mode

On-site

Job Type

Full Time

Job Description

Key Responsibilities:

  • Answer customer calls and resolve queries in

    Hindi and Tamil

  • Provide information about products, services, or complaints
  • Log details of conversations in the system
  • Escalate complex issues to the appropriate team
  • Follow call handling scripts and company policies
  • Meet targets like call quality, AHT, and CSAT

Requirements:

  • Good communication skills in

    Hindi, Tamil, and basic English

  • Ability to work in rotational shifts
  • Basic computer knowledge
  • Customer-friendly attitude and patience

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Software Development

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