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TVS Electronics
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Customer Support Executive - Hindi Speaking

Customer Support Executive - Hindi Speaking

TVS Electronics

0 - 5 years

2 - 3 Lacs

chennai

Posted:2 days ago| Platform:

Apply

Skills Required

hindi voice customer support customer service complaint resolution domestic voice process inbound calls customer interaction hindi voice process

Work Mode

Work from Office

Job Type

Full Time

Job Description

Greetings from TVS Electronics!

Work Location: Adyar.

Note: Only Chennai Based Candidates are preferred!

Working Days: 6 Days. (Mon - Sat)

Shift : Day Shift

NOTE: FOR ONLY FEMALE CANDIDATES!

Job Summary:

female candidates

Your role would be:

Handle inbound and outbound customer calls in
Hindi
.
Understand customer queries and provide accurate information or solutions.
Maintain records of customer interactions and follow up as required.
Ensure high levels of customer satisfaction through professional and courteous communication.
Escalate unresolved issues to the concerned departments.
Adhere to company policies and service level standards.

Requirements:

Language:
Must be fluent in
Hindi
(speaking and understanding).
Gender:

Female candidates only.
Qualification:
Minimum 12th pass / Graduate in any stream.
Experience:
0- 3 years in a BPO / Customer Service / Call Centre role (Freshers are welcome).
Good listening and interpersonal skills.
Basic computer knowledge
and familiarity with MS Office or CRM systems.

Preferred Skills:

Prior experience in Hindi voice process or customer-facing roles.
Positive attitude, patience, and customer-centric approach.

Working Days & Timings:

6 days a week | Day shift.

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