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Jobs in dehradun
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GLOBALVISION POWER SOLUTIONS PVT LTD
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Customer Support Executive

Customer Support Executive

GLOBALVISION POWER SOLUTIONS PVT LTD

1 - 5 years

|

0 Lacs

Posted:3 days ago| Platform: Shine logo

Apply

Skills Required

ms office communication skills

Work Mode

On-site

Job Type

Part Time

Job Description

Position Overview

Customer Support Executive

Key Responsibilities

Respond to customer inquiries via phone, email, and chat in a timely and professional manner.
Provide accurate information regarding products and services to assist customers effectively.
Resolve customer complaints and issues with empathy and efficiency, ensuring a positive experience.
Maintain detailed records of customer interactions and transactions in our database.
Collaborate with team members to improve customer service processes and enhance overall service quality.
Stay updated on product knowledge and company policies to provide informed support.
Participate in training sessions and team meetings to continuously improve skills and knowledge.

Qualifications

The ideal candidate will possess the following qualifications:

1 to 5 years of experience in customer support or a related field.
Proficient in MS Office applications.
Excellent communication skills, both verbal and written.
Strong problem-solving abilities and a customer-centric mindset.
Ability to work effectively in a team-oriented environment.
Willingness to work on-site during day shifts.

If you are a motivated individual looking to grow your career in customer support, we encourage you to apply for this exciting opportunity. Join us in making a difference in our customers' experiences and be a part of our success story!

3 positions

More Jobs at GLOBALVISION POWER SOLUTIONS PVT LTD

Customer Support Executive

dehradun

INR 0 - 0 Lacs

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GLOBALVISION POWER SOLUTIONS PVT LTD

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