We are currently looking for a qualified Vehicle Damage & Claims Coordinator to join our team. Ideal candidates will have 2–5 years of experience in vehicle damage assessment, insurance claims, or related roles. About the Role: This role is crucial in vehicle damage assessment, managing insurance claims, and coordinating repairs. You will be responsible for assessing vehicle damage, coordinating with onsite teams, working with insurance providers, and obtaining quotes from repairers. The ideal candidate will have technical knowledge of vehicle structures and repair processes, along with strong communication and organizational skills. Key Responsibilities: ✔ Conduct damage assessments and document repair needs ✔ Understand vehicle components such as quarter panels, rear wheel arches, bumpers, and more ✔ Communicate with onsite teams, repairers, and insurance providers in a professional manner ✔ Prepare and file insurance claims with accuracy and efficiency ✔ Source and compare repair quotes to ensure cost-effective solutions ✔ Provide clear updates and reporting throughout the process What We’re Looking For: ✅ Hands-on experience or strong familiarity with vehicle damage assessment and repair ✅ Knowledge of insurance claim procedures and relevant documentation ✅ Technical understanding of vehicle parts and structures ✅ Excellent communication and stakeholder management skills ✅ Strong problem-solving abilities and attention to detail ✅ Ability to manage multiple tasks and meet deadlines ✅ Customer-focused mindset Preferred Qualifications: ✔ Experience in the automotive, insurance, or rental industries Why Work With Us: At Intellofy, we are committed to connecting talent with meaningful opportunities. This role offers the chance to work in a dynamic sector where your expertise will directly contribute to vehicle safety and customer satisfaction. You’ll work with a supportive team and be part of a company that values professionalism and growth.
Company Description At Intellofy Technologies, we unlock unparalleled offshore talent from the thriving heart of India. We understand the challenges businesses face in the global economy, which is why we are committed to providing dedicated, highly skilled resources that seamlessly integrate with your team. Our mission is to drive your success through expertise and dedication. Role Description This is a full-time hybrid role for a Customer Support Executive, located in the Greater Delhi Area with work from home flexibility. The Customer Support Executive will be responsible for resolving customer inquiries, providing online and technical support, and ensuring high levels of customer satisfaction. Daily tasks include addressing customer issues promptly, coordinating with different departments to resolve problems, and continually improving the customer service experience. Qualifications Customer Support, Customer Service, and Customer Satisfaction skills Experience in Online Support and Technical Support Excellent communication and interpersonal skills Ability to work independently and as part of a team Experience in a similar role is a plus Bachelor's degree in a relevant field is preferred