GLOBALVISION POWER SOLUTIONS PVT LTD

Position Overview We are seeking a dedicated and enthusiastic Customer Support Executive to join our dynamic team in Dehradun. This full-time position offers an annual salary of 2,50,000 and is ideal for individuals who are passionate about providing exceptional customer service. As a Customer Support Executive, you will play a crucial role in ensuring customer satisfaction and fostering positive relationships with our clients. Key Responsibilities Respond to customer inquiries via phone, email, and chat in a timely and professional manner. Provide accurate information regarding products and services to assist customers effectively. Resolve customer complaints and issues with empathy and efficiency, ensuring a positive experience. Maintain detailed records of customer interactions and transactions in our database. Collaborate with team members to improve customer service processes and enhance overall service quality. Stay updated on product knowledge and company policies to provide informed support. Participate in training sessions and team meetings to continuously improve skills and knowledge. Qualifications The ideal candidate will possess the following qualifications: 1 to 5 years of experience in customer support or a related field. Proficient in MS Office applications. Excellent communication skills, both verbal and written. Strong problem-solving abilities and a customer-centric mindset. Ability to work effectively in a team-oriented environment. Willingness to work on-site during day shifts. If you are a motivated individual looking to grow your career in customer support, we encourage you to apply for this exciting opportunity. Join us in making a difference in our customers' experiences and be a part of our success story! We have 3 positions open for this role, and we look forward to welcoming new talent to our team. Apply today and take the first step towards a rewarding career with us!