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Customer Support Executive

0 years

0 - 1 Lacs

Posted:13 hours ago| Platform: Foundit logo

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Work Mode

On-site

Job Type

Full Time

Job Description

Description

We are looking for a dedicated Customer Support Executive to join our team in India. This role is ideal for freshers or entry-level candidates who are passionate about providing exceptional customer service and are eager to grow their careers in a dynamic environment.

Responsibilities

  • Handle customer queries and provide solutions in a timely manner.
  • Maintain a high level of customer satisfaction by providing excellent support.
  • Document customer interactions and feedback for further improvement.
  • Collaborate with team members to resolve complex issues and improve processes.
  • Assist in training and onboarding new team members as required.

Skills and Qualifications

  • Excellent communication skills in English and Hindi (or regional languages).
  • Strong problem-solving abilities and attention to detail.
  • Proficiency in using customer support software and CRM tools.
  • Ability to work in a fast-paced environment and manage multiple tasks simultaneously.
  • Basic understanding of customer service principles and practices.

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Genius Consultants
Genius Consultants

Consulting

N/A

51-200 Employees

248 Jobs

    Key People

  • John Doe

    CEO
  • Jane Smith

    Project Manager

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