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Gati Kintetsu Express (Gati KWE)
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Customer Support Executive

Customer Support Executive

Gati Kintetsu Express (Gati KWE)

1 - 2 years

2 - 3 Lacs

Bengaluru

Posted:1 day ago| Platform:

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Skills Required

Solving Queries Escalations Good Communication In English Customer Handling

Work Mode

Work from Office

Job Type

Full Time

Job Description

Role & responsibilities Calling customers for undelivered orders. Resolving customer queries via E-mail. Record customer requests, cancellation and future requested date deliveries. Maintain all orders and their status. Maintain record of refunds to be processed after thorough investigation against orders. Coordinate with respective location in charges/managers for smooth deliveries of Haleem on a daily basis. Monitoring pending and cancelled orders in Mart jack and notify accordingly to customer.

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Gati Kintetsu Express (Gati KWE)

www.gatikw.com

Logistics and Supply Chain

New Delhi

500-1000 Employees

7 Jobs

Key People

Mahendra Agarwal

CEO
Ravi Kapur

Chief Financial Officer
Shivendra Mohan

Director of Operations

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