Customer Support Executive

Location: Saraswati Vihar, Pitampura, Delhi (Work from Office)
Shift Timings: 9 AM – 6 PM | 10 AM – 7 PM | 12 PM – 9 PM
Salary: Up to ₹25,000/month

About Us:
Nutridocs is a fast-growing health-tech brand dedicated to transforming lives through expert nutrition guidance and lifestyle management. We combine technology and personalized support to help individuals achieve their wellness goals.

Role Overview:
We are looking for a Customer Support Executive who is empathetic, detail-oriented, and passionate about delivering exceptional customer experiences.

Key Responsibilities:

• Handle customer queries via calls, chats, and emails in a professional and courteous manner.
• Guide customers about our nutrition services, plans, and offerings.
• Collect and manage customer feedback through forms and follow-up calls.
• Maintain accurate customer records and ensure seamless communication.
• Resolve customer concerns promptly with a customer-first attitude.
• Collaborate with internal teams to enhance customer satisfaction.

Requirements:
✔ Minimum 2 years of experience in customer support within the health-tech or wellness industry.
✔ Excellent verbal and written communication skills in English.
✔ Strong interpersonal skills and a problem-solving mindset.✔ Ability to multitask and handle customer interactions efficiently.

Job Type: Full-time

Pay: ₹20,000.00 - ₹25,000.00 per month

Work Location: In person