Customer Support Executive - Email Process For Immediate Joiners

1.0 - 5.0 years

2.25 - 3.25 Lacs P.A.

Bengaluru

Posted:-1 days ago| Platform: Naukri logo

Apply Now

Skills Required

Customer ServiceEmail HandlingNon VoiceEmail CommunicationEmail ProcessEmail SupportEmail

Work Mode

Work from Office

Job Type

Full Time

Job Description

About Teleperformance: Teleperformance is a French Multinational company with operations in 80+countries and overall 4lakh and more passionate people working in the organization is one of the world's leading Customer experience management services providers. Job Description: We are recruiting candidate's min 6 month of email Below are the Roles and Responsibilities: Candidates with Six-month experience preferabl, salary will be 25KCTC per month. We prefer candidates with Under graduation and graduation who are familiar and are interested to work and build their career in the BFSI Industry, however candidates from any streams can apply. Benefits: * Access to large Infrastructure (Cafeteria,Training and Play area etc.) * Statutory Benefits * Internal Job Posting, Jump programs for employees to promote growth for employees inside the organization. To qualify candidates should complete minimum years of service as per their Grade. Roles & Responsibilities: * Primary responsibility is to increase the revenue of Bank; Customer Support executive will address the concerns if any raised by the customer and assist them to resolve it over phone. * Chat and Email Process- Calling existing and potential customers to explain the features of the products and services. * Resolving the queries and concerns of customers in a timely manner on Email. * Positioning relevant products and services to the users according to their Purchasing Behaviour. Upselling, Cross selling. * Pitching the products and services of Bank to potential customer over a call and generate business for the Bank. * Excellent Communication in English * Under Graduation/Graduation mandatory Work Specifics: * 6 Days working/ Rotational Week Off. * 9 Hours Shift- 24/7 Shift * min 6months experienced candidates can Apply * Language - Mandatory with English Communication * Location - Bangalore -Hebbal Venu Details: Teleperformance Business Services India 3 1, Chiranjeevi Layout, Hebbal Kempapura, Bengaluru, Karnataka 560024 Contact Person: HR Veda : 8095047893

Teleperformance (TP)

Business Process Outsourcing (BPO)

Paris

410,000+ Employees

780 Jobs

    Key People

  • Daniel Julien

    Chairman and Chief Executive Officer
  • Jean-Michel Caye

    Chief Financial Officer