Customer Support Executive (CSE)

0 - 5 years

1 - 2 Lacs

Posted:3 hours ago| Platform: GlassDoor logo

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Work Mode

On-site

Job Type

Full Time

Job Description

Job Title: Customer Support Executive

Fresher/Experience

Experience: 0-5 Year

Salary: Based On BPO Experience

Language: Malayalam, Kannada, Telugu ,Tamil With English

Job Description:
We are looking for a Voice Process Executive to handle customer interactions over calls. The ideal candidate should have good communication skills, a positive attitude, and the ability to resolve customer queries effectively.

Key Responsibilities:

  • Handle inbound and outbound customer calls professionally.
  • Provide accurate information and support to customers.
  • Resolve customer complaints and escalate issues when necessary.
  • Maintain call logs and update customer records in the system.
  • Achieve daily/weekly call targets and quality standards.

Requirements:

  • Good verbal communication skills in English (and local language if required).
  • Basic computer knowledge.
  • Ability to work in a team and under pressure.
  • Freshers and experienced candidates are welcome.

Job Types: Full-time, Permanent, Fresher

Pay: ₹15,000.00 - ₹20,000.00 per month

Benefits:

  • Food provided
  • Health insurance
  • Provident Fund

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