Job Title: Data Entry Executive Location: Pune (Work From Office) Job Type: Full-time Job Summary: We are seeking a detail-oriented and organized Data Entry Executive to join our team. The successful candidate will be responsible for accurately entering, updating, and maintaining various types of data into our systems and databases. The role requires a high level of accuracy, speed, and confidentiality. Key Responsibilities: Enter, update, and verify data in computer systems and databases Maintain accurate records of valuable company information Review data for deficiencies or errors and correct any incompatibilities Ensure proper use of office equipment and address any malfunctions Prepare and sort documents for data entry Retrieve data from the database or electronic files as requested Perform regular backups to ensure data preservation Maintain confidentiality of sensitive information Generate reports, store completed work in designated locations, and perform backups Follow data integrity and security policies Requirements: Proven experience as a Data Entry Operator, Data Entry Clerk, or similar role Excellent typing speed and accuracy Proficient in Microsoft Office Suite (especially Excel) and data entry software Familiarity with administrative duties Strong attention to detail Organizational and time management skills High school diploma; additional computer training or certification is a plus Job Type: Full-time Pay: ₹10,000.00 - ₹18,000.00 per month Language: English (Preferred) Work Location: In person
Job Title: Customer Support Executive (Email, Chat, and Calling - UK Process) Job Location: Pune. Job Type: Full-time Job Overview: We are looking for a proactive and customer-focused individual to join our team as a Customer Support Executive in the UK process. In this role, you will be responsible for assisting customers through various communication channels, including email, chat, and phone calls. You will ensure customers' inquiries, issues, and requests are handled efficiently and professionally, providing top-quality service and support. Key Responsibilities: Email Support: Respond to customer inquiries and issues received via email. Provide clear, accurate, and timely solutions to all email-based queries. Chat Support: Engage with customers through live chat, answering questions, resolving complaints, and offering product or service recommendations in a friendly, professional manner. Phone Support: Handle incoming customer calls, assisting with troubleshooting, billing inquiries, product-related issues, and general customer support. Customer Interaction: Maintain a positive, empathetic, and professional attitude with all customers, ensuring their satisfaction and a seamless experience across all platforms. Documentation: Log customer interactions in the system, ensuring detailed and accurate records of inquiries, complaints, and solutions are maintained. Issue Resolution: Escalate unresolved issues to appropriate departments or supervisors in a timely manner. Product/Service Knowledge: Stay informed about product or service updates and use this knowledge to assist customers efficiently. Compliance: Adhere to company policies, data protection laws, and confidentiality agreements while managing customer information. Requirements: Previous experience in a customer service or support role, especially in email, chat, and phone support. Strong written and verbal communication skills, with the ability to express ideas clearly and effectively. Ability to multitask and manage time effectively, balancing multiple customer queries simultaneously. Strong problem-solving skills with a keen attention to detail. Positive attitude with a passion for delivering excellent customer service. Familiarity with CRM tools and customer support software is a plus. Fluency in English is essential (knowledge of other languages is a bonus). Availability to work flexible hours (may include weekends or evenings depending on shift patterns). Desired Skills: Ability to work in a fast-paced environment and handle high-volume communication. Excellent listening skills with the ability to empathize with customer concerns. Good organizational skills and ability to prioritize tasks. Let us know if you are interested, kindly drop an email with resume to [email protected] / [email protected] Job Type: Full-time Pay: ₹11,220.68 - ₹25,557.54 per month Work Location: In person
Job Title: Customer Support Executive (Email, Chat, and Calling - UK Process) Job Location: Pune. Job Type: Full-time Job Overview: We are looking for a proactive and customer-focused individual to join our team as a Customer Support Executive in the UK process. In this role, you will be responsible for assisting customers through various communication channels, including email, chat, and phone calls. You will ensure customers' inquiries, issues, and requests are handled efficiently and professionally, providing top-quality service and support. Key Responsibilities: Email Support: Respond to customer inquiries and issues received via email. Provide clear, accurate, and timely solutions to all email-based queries. Chat Support: Engage with customers through live chat, answering questions, resolving complaints, and offering product or service recommendations in a friendly, professional manner. Phone Support: Handle incoming customer calls, assisting with troubleshooting, billing inquiries, product-related issues, and general customer support. Customer Interaction: Maintain a positive, empathetic, and professional attitude with all customers, ensuring their satisfaction and a seamless experience across all platforms. Documentation: Log customer interactions in the system, ensuring detailed and accurate records of inquiries, complaints, and solutions are maintained. Issue Resolution: Escalate unresolved issues to appropriate departments or supervisors in a timely manner. Product/Service Knowledge: Stay informed about product or service updates and use this knowledge to assist customers efficiently. Compliance: Adhere to company policies, data protection laws, and confidentiality agreements while managing customer information. Requirements: Previous experience in a customer service or support role, especially in email, chat, and phone support. Strong written and verbal communication skills, with the ability to express ideas clearly and effectively. Ability to multitask and manage time effectively, balancing multiple customer queries simultaneously. Strong problem-solving skills with a keen attention to detail. Positive attitude with a passion for delivering excellent customer service. Familiarity with CRM tools and customer support software is a plus. Fluency in English is essential (knowledge of other languages is a bonus). Availability to work flexible hours (may include weekends or evenings depending on shift patterns). Desired Skills: Ability to work in a fast-paced environment and handle high-volume communication. Excellent listening skills with the ability to empathize with customer concerns. Good organizational skills and ability to prioritize tasks. Let us know if you are interested, kindly drop an email with resume to pooja.dhongade@eternitiqueclientsolutions.com/human.resources@eternitiqueclientsolutions.com Job Type: Full-time Pay: ₹11,220.68 - ₹25,557.54 per month Work Location: In person