Customer Support Executive (CSE)

0 years

1 - 2 Lacs

Posted:2 hours ago| Platform: GlassDoor logo

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Work Mode

On-site

Job Type

Full Time

Job Description

Customer Support Executive (Real Estate) – Gaj Group

Location: Vadodara

Industry: Real Estate (Plotting Projects with Amenities)

Job Role

We are looking for a confident and communication-strong Customer Relationship Executive who can call potential customers, explain our plotting projects, and convert inquiries into site visits & sales.

Key Responsibilities

  • Make outbound calls to customers from the given database.
  • Explain Gaj Group’s plotting projects, locations, amenities, and investment benefits.
  • Convince customers for site visits and maintain follow-up.
  • Handle customer queries professionally and provide correct information.
  • Maintain daily call reports and customer records in CRM/Excel.
  • Coordinate with the sales team for lead handover.
  • Build good customer relationships to increase conversions.

Skills Required

  • Good communication skills (Hindi / Gujarati / Basic English).
  • Confident on phone calls with polite behaviour.
  • Ability to explain real estate concepts clearly.
  • Basic knowledge of real estate sales is an advantage.
  • Familiar with Excel / CRM is preferred.
  • Positive attitude & result-oriented mindset.

Qualification

  • Minimum 12th Pass / Graduate preferred.
  • Fresher or experience in telecalling/sales welcome.

Salary Range

₹12,000 – ₹20,000 + Incentives (Based on performance)

Job Type: Full-time

Pay: ₹15,000.00 - ₹18,000.00 per month

Benefits:

  • Paid sick time
  • Provident Fund

Work Location: In person

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