0 years
1 Lacs
Posted:5 hours ago|
Platform:
On-site
Full Time
Job Title: Customer Support Associate
Location: Bhopal
Role Overview:
As a Customer Support Specialist , you will be the first point of contact for our customers. You’ll provide solutions to their inquiries, troubleshoot issues, and ensure a seamless experience. This role is perfect for someone with excellent communication skills, a problem-solving mindset, and a genuine desire to help others.
Key Responsibilities:
Handle inbound customer inquiries via multiple channels (voice, chat, email) related to travel bookings, including flights, hotels.
Maintain a high standard of service quality, adhering to Agoda’s customer service guidelines.
Communicate effectively with customers, ensuring a positive and helpful interaction.
Preferred Educational Qualifications:
Minimum HSC or equivalent; a Bachelor's degree is a plus.
Excellent communication skills in English, both verbal and written.
Shift Time & Week Off :
8 AM - 5 PM
5 PM - 2 AM
Transport Facility: - Drop facility available.
What We Offer:
Competitive salary and Performance Incentives.
Opportunities for career growth and development.
A supportive and dynamic work environment.
Job Type: Full-time
Pay: ₹14,000.00 - ₹15,500.00 per month
Benefits:
Language:
Work Location: In person
HTI Manpower Outsourcing pvt.ltd.
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