Bengaluru, Karnataka
INR 0.18 - 0.25 Lacs P.A.
On-site
Full Time
Job Title: Key Account Manager (KAM) Process: Myntra Location: Work from Office (Bangalore - Shivajinagar) Shift Timings: Rotational Shifts (8 AM - 8 PM)Any 9 hrs shift Off Days: 1 Rotational Off (6 Days Working) Qualification: Any Graduate or MBA (Fresher) Language Proficiency: Fluent in English (Versant Level 4) Fluent in Hindi Job Description: Act as the primary point of contact for key brands and sellers. Drive revenue growth by identifying upselling and cross-selling opportunities. Analyze sales trends and market insights to create growth strategies for partner brands. Ensure seamless onboarding of new brands and sellers. Monitor stock availability, pricing, and logistics to prevent supply chain issues. Identify opportunities for inventory optimization and demand forecasting. Ensure brands and sellers receive timely support and issue resolution. Collaborate with internal teams to enhance customer experience on the platform. CTC: Up to ₹25,000/- per month for Freshers Up to ₹29,000/- per month for Experienced Candidates Key Requirements: Excellent verbal and written communication skills in English and Hindi. Strong interpersonal and problem-solving skills. Ability to manage multiple accounts and deliver exceptional service. Flexible to work in rotational shifts. Job Types: Full-time, Permanent Pay: ₹18,000.00 - ₹25,000.00 per month Benefits: Provident Fund Schedule: Day shift Supplemental Pay: Performance bonus Education: Bachelor's (Preferred) Experience: Customer Support : 1 year (Required) Language: Hindi (Required) Work Location: In person Speak with the employer +91 7880088026
Andheri East, Mumbai, Maharashtra
INR 6.0 - 8.0 Lacs P.A.
On-site
Full Time
Job Title: Academic Counselor – EdTech Sales | Student Counseling & Admissions Location: Andheri E, Near Chakala Metro Station Salary: 6 lpa to 8 lpa Working Days: Monday to Saturday (10:30 am to 7:30 pm) Experience : Minimum 1 year in EdTech sales, academic counseling, or a related field Job Description: Are you passionate about helping students achieve their educational and career goals? Do you have a knack for guiding students and families through academic programs and admissions processes? The Boston Institute of Analytics (BIA) is looking for a motivated Academic Counselor in Mumbai to join our team. This role is ideal for candidates with excellent communication, interpersonal skills, and experience in EdTech sales or student counseling. As an Academic Counselor, you will provide essential academic counseling and career guidance to prospective students, helping them navigate course offerings, admissions requirements, and career opportunities in the analytics industry. You will be a key part of our admissions team, working closely with students and their families to drive student enrollments and support student retention. Key Responsibilities: Student Counseling: Provide personalized guidance to prospective students on BIA’s academic programs, course offerings, fees, curriculum, and prerequisites. Admissions Assistance: Guide students through the admission process, including application submissions, interviews, and document verification to ensure a seamless experience. Lead Follow-Up and Conversion: Follow up with potential leads and inquiries, using lead conversion techniques to drive student enrollments. Presentations & Online Counseling: Conduct engaging presentations, online counseling, and face-to-face meetings to explain the features, benefits, and career opportunities associated with BIA’s courses. Record Maintenance: Maintain accurate records of student counseling sessions, follow-up actions, and feedback in alignment with data management best practices. Career Counseling: Provide career advice on job opportunities, certifications, and upskilling relevant to the analytics industry to help students achieve their professional goals. Collaboration: Work closely with the marketing and admissions teams to drive enrollments, meet student intake targets, and achieve organizational goals. Industry Awareness: Stay updated on the latest trends in education and analytics to provide informed, insightful guidance. Relationship Building: Build positive relationships with students, parents, and educational partners to foster student engagement and retention. Preferred Candidate Profile: Experience: Minimum of 1 year in EdTech sales, academic counseling, or a related field. Communication Skills: Excellent English communication and presentation skills, both verbal and written. Interpersonal Skills: Strong customer-facing and interpersonal skills with a charismatic, competitive, and enthusiastic personality. Negotiation Skills: Ability to engage prospective students and their families effectively, with strong negotiation skills to support lead conversion. Technical Skills: Proficiency in Microsoft Office and familiarity with CRM tools or other record-keeping systems for effective data management. Job Type: Full-time Pay: ₹600,000.00 - ₹800,000.00 per year Benefits: Health insurance Provident Fund Schedule: Morning shift Education: Bachelor's (Preferred) Experience: Education sales: 1 year (Required) Language: English (Required) Work Location: In person
India
INR 6.0 - 8.0 Lacs P.A.
On-site
Full Time
Job Title: Academic Counselor – EdTech Sales | Student Counseling & Admissions Location: Andheri E, Near Chakala Metro Station Salary: 6 lpa to 8 lpa Working Days: Monday to Saturday (10:30 am to 7:30 pm) Experience : Minimum 1 year in EdTech sales, academic counseling, or a related field Job Description: Are you passionate about helping students achieve their educational and career goals? Do you have a knack for guiding students and families through academic programs and admissions processes? The Boston Institute of Analytics (BIA) is looking for a motivated Academic Counselor in Mumbai to join our team. This role is ideal for candidates with excellent communication, interpersonal skills, and experience in EdTech sales or student counseling. As an Academic Counselor, you will provide essential academic counseling and career guidance to prospective students, helping them navigate course offerings, admissions requirements, and career opportunities in the analytics industry. You will be a key part of our admissions team, working closely with students and their families to drive student enrollments and support student retention. Key Responsibilities: Student Counseling: Provide personalized guidance to prospective students on BIA’s academic programs, course offerings, fees, curriculum, and prerequisites. Admissions Assistance: Guide students through the admission process, including application submissions, interviews, and document verification to ensure a seamless experience. Lead Follow-Up and Conversion: Follow up with potential leads and inquiries, using lead conversion techniques to drive student enrollments. Presentations & Online Counseling: Conduct engaging presentations, online counseling, and face-to-face meetings to explain the features, benefits, and career opportunities associated with BIA’s courses. Record Maintenance: Maintain accurate records of student counseling sessions, follow-up actions, and feedback in alignment with data management best practices. Career Counseling: Provide career advice on job opportunities, certifications, and upskilling relevant to the analytics industry to help students achieve their professional goals. Collaboration: Work closely with the marketing and admissions teams to drive enrollments, meet student intake targets, and achieve organizational goals. Industry Awareness: Stay updated on the latest trends in education and analytics to provide informed, insightful guidance. Relationship Building: Build positive relationships with students, parents, and educational partners to foster student engagement and retention. Preferred Candidate Profile: Experience: Minimum of 1 year in EdTech sales, academic counseling, or a related field. Communication Skills: Excellent English communication and presentation skills, both verbal and written. Interpersonal Skills: Strong customer-facing and interpersonal skills with a charismatic, competitive, and enthusiastic personality. Negotiation Skills: Ability to engage prospective students and their families effectively, with strong negotiation skills to support lead conversion. Technical Skills: Proficiency in Microsoft Office and familiarity with CRM tools or other record-keeping systems for effective data management. Job Type: Full-time Pay: ₹600,000.00 - ₹800,000.00 per year Benefits: Health insurance Provident Fund Schedule: Morning shift Education: Bachelor's (Preferred) Experience: Education sales: 1 year (Required) Language: English (Required) Work Location: In person
Jaipur
INR 0.25 - 0.3 Lacs P.A.
On-site
Full Time
Job Title: Sales Executive – Training & Certification Program (Blue-Collar Workforce) Location: Sitapura, Jaipur Job Type: Full-Time (6 Days Working) Experience: 1–5 Years Industry: Recruitment, Training & Certification Job Summary: We are seeking dynamic and result-driven Sales Executives to promote and sell Training and Certification Programs for blue-collar professionals aiming for overseas job opportunities, especially in the Gulf, Europe, and Asia. The role involves counseling candidates, converting leads, and achieving high enrollment rates. Key Responsibilities: Identify and approach potential candidates (e.g., construction workers, drivers, electricians, hospitality staff) interested in working abroad. Pomote training and certification programs, explain value propositions, and address objections. Conduct telephonic or video-based counseling sessions to convert leads into enrollments. Manage and update CRM with lead information, follow-ups, and conversions. Work closely with the marketing team to execute outreach campaigns. Meet monthly sales targets and performance KPIs. Provide post-sales support and guide candidates through onboarding. Requirements: Proven experience in sales, preferably in education, training, recruitment, or overseas placement. Excellent communication, persuasion, and interpersonal skills. Ability to explain program features and ROI to candidates. Target-driven mindset with strong organizational skills. Familiar with CRM tools and digital communication platforms. Fluent in Hindi and English (regional language is a plus). Preferred Qualifications: Experience working with blue-collar workforce or in international manpower recruitment. Understanding of migration processes and employment standards in Gulf/European countries. What’s Offered: Competitive salary with high-performance incentives. Career growth opportunities within a fast-growing global organization. Continuous training and upskilling support. A mission-led work environment helping people access global opportunities. Job Type: Full-time Pay: ₹25,000.00 - ₹30,000.00 per month Benefits: Provident Fund Compensation Package: Performance bonus Schedule: Morning shift Experience: sales: 1 year (Required) Language: English (Required) Work Location: In person Speak with the employer +91 7880088026
Noida
INR 15.0 - 20.0 Lacs P.A.
On-site
Full Time
Job Title: Zonal Manager Job Summary: We are looking for a dynamic and experienced Zonal Manager – Retail Sales to lead regional sales operations. The role involves managing a sales team, building strong client relationships (especially with real estate developers and brokers), and driving revenue growth. Key Responsibilities: Lead and manage a team of Account Managers Develop and implement sales strategies Build and manage relationships with real estate clients Work with product teams to meet market needs Track performance and meet revenue targets Stay updated on market trends and competitor activities Requirements: 6–8 years of B2B/corporate sales experience Experience in handling sales of ₹10–15 crore/month Strong communication and networking skills Proven team management experience MBA (preferred from a reputed institute) Job Type: Full-time Pay: ₹1,500,000.00 - ₹2,000,000.00 per year Benefits: Provident Fund Schedule: Morning shift Education: Master's (Preferred) Experience: B2B or corporate sales: 6 years (Required) Work Location: In person
India
INR 0.2 - 0.3 Lacs P.A.
On-site
Full Time
Job Title: HR Recruiter Location: Nehru Place Delhi Experience Required: Minimum 3 to 4 years Salary Range: ₹20,000 – ₹30,000 per month Employment Type: Full-time Job Summary: We are seeking an experienced and proactive HR Recruiter to join our team. The ideal candidate will have a strong background in recruitment, especially for field-based roles like Sales Executives, Managers, BDMs, BDEs, ASMs, and similar profiles. You will be responsible for sourcing, screening, and hiring candidates through various job portals and recruitment platforms. Key Responsibilities: End-to-end recruitment for field and managerial roles. Source candidates through multiple portals including Naukri, Apna, Job Hai, Monster, Shine , and others. Screen and evaluate applicants based on job requirements. Coordinate and schedule interviews between candidates and hiring managers. Maintain candidate databases and prepare regular recruitment reports. Follow up with candidates throughout the hiring process. Build a strong pipeline of candidates for current and future requirements. Required Skills & Qualifications: Bachelor’s degree in Human Resources, Business Administration, or a related field. Minimum 3 to 4 years of experience in recruitment. Strong knowledge of online job portals and sourcing techniques. Proven experience in recruiting Field Sales Executives, Managers, BDM, BDE, ASM , and similar roles. Excellent communication and interpersonal skills. Ability to work in a fast-paced and target-driven environment. Job Type: Full-time Pay: ₹20,000.00 - ₹30,000.00 per month Benefits: Provident Fund Schedule: Day shift Education: Bachelor's (Required) Experience: HR executive: 2 years (Required) Language: English (Preferred) Work Location: In person
Nehru Place, Delhi, Delhi
INR Not disclosed
On-site
Full Time
Job Title: HR Recruiter Location: Nehru Place Delhi Experience Required: Minimum 3 to 4 years Salary Range: ₹20,000 – ₹30,000 per month Employment Type: Full-time Job Summary: We are seeking an experienced and proactive HR Recruiter to join our team. The ideal candidate will have a strong background in recruitment, especially for field-based roles like Sales Executives, Managers, BDMs, BDEs, ASMs, and similar profiles. You will be responsible for sourcing, screening, and hiring candidates through various job portals and recruitment platforms. Key Responsibilities: End-to-end recruitment for field and managerial roles. Source candidates through multiple portals including Naukri, Apna, Job Hai, Monster, Shine , and others. Screen and evaluate applicants based on job requirements. Coordinate and schedule interviews between candidates and hiring managers. Maintain candidate databases and prepare regular recruitment reports. Follow up with candidates throughout the hiring process. Build a strong pipeline of candidates for current and future requirements. Required Skills & Qualifications: Bachelor’s degree in Human Resources, Business Administration, or a related field. Minimum 3 to 4 years of experience in recruitment. Strong knowledge of online job portals and sourcing techniques. Proven experience in recruiting Field Sales Executives, Managers, BDM, BDE, ASM , and similar roles. Excellent communication and interpersonal skills. Ability to work in a fast-paced and target-driven environment. Job Type: Full-time Pay: ₹20,000.00 - ₹30,000.00 per month Benefits: Provident Fund Schedule: Day shift Education: Bachelor's (Required) Experience: HR executive: 2 years (Required) Language: English (Preferred) Work Location: In person
Vadodara, Gujarat
INR 3.0 - 4.2 Lacs P.A.
On-site
Full Time
Position: HRBP Executive (Female Preferred) Location: Vadodara, Gujarat Joining: Immediate to 15 Days Job Description: We are hiring an HRBP Executive. Key Requirements: Female candidates preferred 1-4 years of experience in HR operations, employee handling & engagement Prior experience in Retail, FMCG, Warehouse, or Quick Commerce preferred Must have good communication skills in Hindi,& English Ability to handle employee queries, grievances, and day-to-day HR tasks Ready for on-ground HR activities, including store/warehouse visits when needed Job Type: Full-time Pay: ₹25,000.00 - ₹35,000.00 per month Benefits: Provident Fund Schedule: Day shift Supplemental Pay: Performance bonus Education: Bachelor's (Preferred) Experience: Human resources: 2 years (Required) Work Location: In person
Vadodara
INR 3.0 - 4.2 Lacs P.A.
On-site
Full Time
Position: HRBP Executive (Female Preferred) Location: Vadodara, Gujarat Joining: Immediate to 15 Days Job Description: We are hiring an HRBP Executive. Key Requirements: Female candidates preferred 1-4 years of experience in HR operations, employee handling & engagement Prior experience in Retail, FMCG, Warehouse, or Quick Commerce preferred Must have good communication skills in Hindi,& English Ability to handle employee queries, grievances, and day-to-day HR tasks Ready for on-ground HR activities, including store/warehouse visits when needed Job Type: Full-time Pay: ₹25,000.00 - ₹35,000.00 per month Benefits: Provident Fund Schedule: Day shift Supplemental Pay: Performance bonus Education: Bachelor's (Preferred) Experience: Human resources: 2 years (Required) Work Location: In person
Jaipur, Rajasthan
INR 3.0 - 4.2 Lacs P.A.
On-site
Full Time
About the Role: As a Sales Executive at Standyou you will play a crucial role in expanding our reach and helping students achieve their higher education dreams. You will be responsible for generating leads, converting them into paying customers, and ensuring customer satisfaction throughout the sales process. Your success directly contributes to Standyou's mission of providing accessible and affordable higher education opportunities worldwide. Responsibilities: Identify and generate leads through various channels (e.g., online marketing, networking, referrals). Qualify leads and understand their educational goals and financial needs. Present Standyou's services effectively to prospective students and their families. Address customer queries and concerns promptly and professionally. Manage the sales pipeline and track key performance indicators (KPIs). Achieve and exceed monthly/quarterly sales targets. Maintain accurate records of sales activities and customer interactions. Collaborate with the marketing and student support teams to ensure a seamless customer experience. Qualifications: Bachelor's degree. Minimum 1.5 years of experience in Education sales or IT Sales. Excellent communication and interpersonal skills. Strong sales and negotiation skills. Proficiency in using CRM software (training will be provided if needed). Ability to work independently and as part of a team. Results-oriented and target-driven. Bonus Points: Experience with EdTech companies. Existing network of contacts in the education sector. Other Details: Competitive salary package with incentives. Incentive on every sale, Quarterly and Yearly Incentives Laptop Required Job Type: Full-time Pay: ₹25,000.00 - ₹35,000.00 per month Benefits: Provident Fund Compensation Package: Performance bonus Schedule: Day shift Experience: Education sales: 1 year (Required) Language: English (Required) Work Location: In person Speak with the employer +91 7880088026
Jaipur
INR 3.0 - 4.2 Lacs P.A.
On-site
Full Time
About the Role: As a Sales Executive at Standyou you will play a crucial role in expanding our reach and helping students achieve their higher education dreams. You will be responsible for generating leads, converting them into paying customers, and ensuring customer satisfaction throughout the sales process. Your success directly contributes to Standyou's mission of providing accessible and affordable higher education opportunities worldwide. Responsibilities: Identify and generate leads through various channels (e.g., online marketing, networking, referrals). Qualify leads and understand their educational goals and financial needs. Present Standyou's services effectively to prospective students and their families. Address customer queries and concerns promptly and professionally. Manage the sales pipeline and track key performance indicators (KPIs). Achieve and exceed monthly/quarterly sales targets. Maintain accurate records of sales activities and customer interactions. Collaborate with the marketing and student support teams to ensure a seamless customer experience. Qualifications: Bachelor's degree. Minimum 1.5 years of experience in Education sales or IT Sales. Excellent communication and interpersonal skills. Strong sales and negotiation skills. Proficiency in using CRM software (training will be provided if needed). Ability to work independently and as part of a team. Results-oriented and target-driven. Bonus Points: Experience with EdTech companies. Existing network of contacts in the education sector. Other Details: Competitive salary package with incentives. Incentive on every sale, Quarterly and Yearly Incentives Laptop Required Job Type: Full-time Pay: ₹25,000.00 - ₹35,000.00 per month Benefits: Provident Fund Compensation Package: Performance bonus Schedule: Day shift Experience: Education sales: 1 year (Required) Language: English (Required) Work Location: In person Speak with the employer +91 7880088026
Lucknow, Uttar Pradesh
INR 3.0 - 3.6 Lacs P.A.
On-site
Full Time
Job Title: Telesales Expert – Real Estate Location: Jankipuram Extension, Lucknow About the Role: Money Bricks is seeking a dynamic and experienced Telesales Expert with a background in real estate to join our growing team. The ideal candidate will be responsible for reaching out to potential clients, explaining property offerings, and generating qualified leads through effective telecalling. Key Responsibilities: Conduct outbound calls to prospective clients interested in real estate investments Explain property features, pricing, and project details in a clear and professional manner Generate and manage leads, follow up with potential buyers, and schedule site visits Maintain accurate records of calls, leads, and customer interactions Coordinate with the sales and site teams to ensure seamless client experience Achieve daily/weekly targets related to call volume, lead generation, and conversions Candidate Requirements: Minimum 1 year of experience in real estate telesales or telecalling Strong communication and interpersonal skills Ability to build rapport with clients and handle objections confidently Professional telephone etiquette and persuasive skills Must be from the real estate industry (mandatory requirement) Both male and female candidates are welcome to apply Preference for candidates residing in or around Jankipuram Extension, Lucknow Salary: ₹25,000 – ₹30,000 per month (commensurate with experience and performance) Why Join Us: Opportunity to be part of a reputable and growing real estate firm Professional and performance-driven work environment Career growth opportunities for high-performing individuals To Apply: Interested candidates can share their resume at [email protected] or contact 7880088026 for further details. Job Type: Full-time Pay: ₹25,000.00 - ₹30,000.00 per month Benefits: Provident Fund Schedule: Day shift Supplemental Pay: Performance bonus Experience: Real estate sales: 1 year (Required) Language: Fluent English (Required) Work Location: In person
Lucknow
INR 3.0 - 3.6 Lacs P.A.
On-site
Full Time
Job Title: Telesales Expert – Real Estate Location: Jankipuram Extension, Lucknow About the Role: Money Bricks is seeking a dynamic and experienced Telesales Expert with a background in real estate to join our growing team. The ideal candidate will be responsible for reaching out to potential clients, explaining property offerings, and generating qualified leads through effective telecalling. Key Responsibilities: Conduct outbound calls to prospective clients interested in real estate investments Explain property features, pricing, and project details in a clear and professional manner Generate and manage leads, follow up with potential buyers, and schedule site visits Maintain accurate records of calls, leads, and customer interactions Coordinate with the sales and site teams to ensure seamless client experience Achieve daily/weekly targets related to call volume, lead generation, and conversions Candidate Requirements: Minimum 1 year of experience in real estate telesales or telecalling Strong communication and interpersonal skills Ability to build rapport with clients and handle objections confidently Professional telephone etiquette and persuasive skills Must be from the real estate industry (mandatory requirement) Both male and female candidates are welcome to apply Preference for candidates residing in or around Jankipuram Extension, Lucknow Salary: ₹25,000 – ₹30,000 per month (commensurate with experience and performance) Why Join Us: Opportunity to be part of a reputable and growing real estate firm Professional and performance-driven work environment Career growth opportunities for high-performing individuals To Apply: Interested candidates can share their resume at khushi.hrexe@htmanpower.com or contact 7880088026 for further details. Job Type: Full-time Pay: ₹25,000.00 - ₹30,000.00 per month Benefits: Provident Fund Schedule: Day shift Supplemental Pay: Performance bonus Experience: Real estate sales: 1 year (Required) Language: Fluent English (Required) Work Location: In person
Delhi, Delhi
INR 4.8 - 5.4 Lacs P.A.
On-site
Full Time
Job Title: Credit Control Executive Location: Delhi Job Overview: We are seeking a Credit Control Executive to handle billing, collections, and credit control. You will ensure timely payments, resolve disputes, and minimize bad debts, while maintaining positive client relationships. Responsibilities: Generate invoices and ensure timely billing. Follow up on overdue invoices and make recovery calls . Ensure payments recovery and minimize bad debts. Reconcile customer accounts and resolve billing issues. Prepare MIS reports and track collection status. Use advanced Excel for reporting and data management. Requirements: Commerce graduate with 5+ years of experience. Proficient in MS Excel (advanced skills required). Experience with WIN Yatra software is a plus. Experience in the travel industry preferred. Job Type: Full-time Pay: ₹40,000.00 - ₹45,000.00 per month Benefits: Provident Fund Schedule: Day shift Experience: Credit Control: 5 years (Required) Work Location: In person
Delhi
INR 4.8 - 5.4 Lacs P.A.
On-site
Full Time
Job Title: Credit Control Executive Location: Delhi Job Overview: We are seeking a Credit Control Executive to handle billing, collections, and credit control. You will ensure timely payments, resolve disputes, and minimize bad debts, while maintaining positive client relationships. Responsibilities: Generate invoices and ensure timely billing. Follow up on overdue invoices and make recovery calls . Ensure payments recovery and minimize bad debts. Reconcile customer accounts and resolve billing issues. Prepare MIS reports and track collection status. Use advanced Excel for reporting and data management. Requirements: Commerce graduate with 5+ years of experience. Proficient in MS Excel (advanced skills required). Experience with WIN Yatra software is a plus. Experience in the travel industry preferred. Job Type: Full-time Pay: ₹40,000.00 - ₹45,000.00 per month Benefits: Provident Fund Schedule: Day shift Experience: Credit Control: 5 years (Required) Work Location: In person
Bengaluru, Karnataka
INR 3.0 - 4.2 Lacs P.A.
On-site
Full Time
Profile Summary: IGT is looking for Customer Care Executives. She/he will handle customer service inquiries and problems associated with the servicing of company’s client base. Answer all basic and routine customer contacts as well as more complex customer problems and/or complaints. Utilize computer applications to provide professional service. Salary : Upto 33k ctc Cab facility : Pick up and drop Primary Job Responsibility: * Understands the various computer screens and how to utilize them effectively * Interfaces with customers, clients and vendors, and escalates areas of concern to the appropriated supervisory staff * Attends assigned training sessions for further improvement in client and customer satisfaction, client information and job performance * Adheres to all company and specific Contact Centre policies and procedures * Completes any work as assigned by Management Education and Essential Experience: * 6 months BPO or Travel experience * Graduate / Undergraduate * Excellent Written and spoken communication, * Computer Skills ability/experience using computer applications * Willing to work in a contact center environment with 24/7 rotational shifts (including night shifts) * Open to work in a voice environment Interview Rounds: HR Round VNA Round Metll assessment Client Round Key Enablers: * Strong process orientation * High energy, High Integrity & Work Ethics * Strong interpersonal skills & ability to communicate effectively * Strong problem solving skills. Job Type: Full-time Pay: ₹25,000.00 - ₹35,000.00 per month Benefits: Provident Fund Schedule: Day shift Supplemental Pay: Performance bonus Experience: Customer support: 1 year (Required) Language: Fluent English (Required) Work Location: In person Speak with the employer +91 7880088026
nagpur, maharashtra
INR 7e-05 - 9e-05 Lacs P.A.
On-site
Full Time
As a Team Leader in the BPO industry, you will be responsible for managing a team of agents to ensure the daily targets are met. Your role will involve monitoring attendance, performance, and discipline while handling team rosters, reducing shrinkage, and managing escalations. Providing regular feedback, coaching, and team motivation will be essential to drive team performance. In this position, you will be required to analyze reports related to Average Handling Time (AHT), Service Level Agreement (SLA), Workforce Management (WFM), conversion percentage, and more. Effective coordination between managers and team members will be crucial to ensure seamless operations and quality service delivery. Your role will also involve driving sales and presales performance, as well as maintaining a high standard of service quality. Proficiency in MS Excel and reporting tools will be beneficial to track and analyze team performance metrics effectively. This is a full-time position that requires at least 1 year of experience in a similar role. A Bachelor's degree is preferred, and fluency in English is required. The work schedule is during the day shift, and the work location is in person. The salary for this position ranges from 25,000 to 35,000 gross, and immediate joining is preferred. The benefits include Provident Fund. If you are interested in this opportunity, please speak with the employer at +91 7880088026.,
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