Customer Support Executive (CSE)

1 years

0 - 2 Lacs

Posted:11 hours ago| Platform: GlassDoor logo

Apply

Work Mode

On-site

Job Type

Full Time

Job Description

Job Title: Customer Support Executive

Location: Aryanagar, Haridwar

About QHT Clinic:

QHT Clinic is a modern multi-speciality healthcare setup dedicated to delivering high-quality, affordable, and ethical medical care. Our focus is on providing patient-centric service and maintaining the highest standards of professionalism and empathy in healthcare delivery.

Key Responsibilities:

  • Handle incoming patient inquiries (calls, messages, walk-ins) politely and efficiently.
  • Coordinate appointments, follow-ups, and treatment schedules.
  • Maintain accurate patient records and update CRM/clinic management systems.
  • Assist patients in understanding available services, treatments, and packages.
  • Support the front desk and ensure smooth communication between patients and doctors.
  • Manage feedback and escalate any patient issues to the clinic manager or concerned team.
  • Ensure professional communication and maintain patient confidentiality at all times.

Desired Candidate Profile:

  • Qualification: Graduate / Diploma (any stream, preference for healthcare or hospitality background).
  • Excellent communication and interpersonal skills (English & Hindi).
  • Basic computer and MS Excel knowledge.
  • Pleasant personality with a patient-friendly attitude.
  • Freshers and candidates with prior healthcare customer service experience are welcome.

Working Hours:

  • 9:30 AM to 6:30 PM (6 days a week)

Job Types: Full-time, Permanent

Pay: ₹8,000.00 - ₹18,000.00 per month

Benefits:

  • Paid time off
  • Provident Fund

Application Question(s):

  • Current salary and expected salary
  • Notice period

Experience:

  • Customer support: 1 year (Required)

Location:

  • Haridwar, Uttarakhand (Required)

Work Location: In person

Mock Interview

Practice Video Interview with JobPe AI

Start Job-Specific Interview
cta

Start Your Job Search Today

Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.

Job Application AI Bot

Job Application AI Bot

Apply to 20+ Portals in one click

Download Now

Download the Mobile App

Instantly access job listings, apply easily, and track applications.

coding practice

Enhance Your Skills

Practice coding challenges to boost your skills

Start Practicing Now

RecommendedJobs for You