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Avishya
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Customer Support Executive

Customer Support Executive

0 years

|

0 Lacs

chennai tamil nadu india

Posted:2 weeks ago| Platform:

Apply

Skills Required

support checks shipping logistics tracking communication

Work Mode

On-site

Job Type

Full Time

Job Description

Responsibilities

Understand customer needs and communicate how the product adds value to meet those needs.
Upsell or cross-sell additional products or services to maximize sales revenue.
Provide personalized recommendations and suggestions based on customer preferences.
Follow up with customers to ensure their satisfaction and encourage repeat purchases.
Communicate with Customers both pre- and post-purchase - Emails, Web chats, WhatsApp Chats, Phone calls.
Order checking and Quality Checks before shipping products to customers.
Follow up with Logistics for tracking shipments and order fulfillment.

Requirements

English communication skills - Written and Spoken (Must).
Pleasant and sweet temperament.
Enthusiastic and energetic attitude.
High outcome orientation.

This job was posted by Avishya Hr from Avishya.

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