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Customer Support Executive

Customer Support Executive

Altruist Technologies Pvt Ltd

0 - 31 years

0 Lacs

Sector 127, Noida

Posted:1 day ago| Platform: Apna logo

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Skills Required

support service negotiation escalation resolve

Work Mode

Remote

Job Type

Full Time

Job Description

KEY RESPONSIBILITIES AND ACCOUNTABILITIES: Excellent customer service skills, including maintaining focus on the customer issue in a fast-paced environment Ability to empathize with and prioritize customer needs Demonstrates conflict resolution, negotiation, and de-escalation skills Demonstrates ownership to resolve challenging customer issues, escalating when necessary Ability to determine customer needs and provide appropriate solutions Requirements: Problem-solving skills Ability to handle stress well Ability to listen and pay attention to details Possess a pleasant and coupled with fluency in Hindi

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