Posted:4 weeks ago|
Platform:
Remote
Full Time
We are seeking a proactive and customer-focused Customer Care Executive to join our team. The ideal candidate will be responsible for handling customer inquiries, resolving complaints, and ensuring a high level of customer satisfaction across all touchpoints. This role requires basic communication skills, a problem-solving mindset, and a passion for delivering exceptional service. Key Responsibilities: Handle inbound and outbound calls, emails, and chat inquiries from customers. Take bookings of customers from online platforms as we are a hotel industry. Record and update customer customer bookings in google sheets.
Ace Stayz Private Limited
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