Customer Support Chat

As a Customer Support Executive for Voice & Chat Process located in Noida, Sector 62, you will be responsible for handling customer queries through chat (80%) and voice (20%) channels. Your primary goal will be to deliver exceptional service, effectively resolve issues, and maintain professional communication in both English and Hindi. Accuracy in logging interactions and timely escalation of complex concerns will be crucial in this fast-paced environment. We are looking for candidates who are graduates in any discipline, including freshers and experienced individuals. Proficiency in spoken and written English and Hindi is a must, with a minimum score of 5 in Versant-4 or equivalent assessment. As part of the job requirements, you should be prepared to attend a walk-in interview in Noida Sector 62 if shortlisted, and only apply if you are located nearby and the salary aligns with your expectations. In this full-time role, you can enjoy benefits such as health insurance, provident fund, and a performance bonus. The job involves working in rotational shifts, and it is essential that you can reliably commute to Noida, Uttar Pradesh or plan to relocate before starting work. If you are interested in this opportunity, make sure to answer interview calls promptly as it is mandatory, and expect a call within 35 days. For further details or queries, you can contact the employer at +91 9176682000. Join our team and be part of a dynamic customer support environment where your skills and dedication will make a difference.,